P&C Product Management Director – Personal Lines Auto (Countrywide)

Why USAA? Let’s do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are seeking dedicated P&C Product Management Director(s) for our Personal Lines Auto Countrywide Management Team! In this role you will be responsible for handling Countrywide auto P&L and leading the design, development, implementation, and maintenance of P&C Auto insurance products. The P&C Product Management Director is accountable for the achievement of property and casualty (P&C) insurance profit and growth targets for the countrywide Auto book of business. You will develop strategic and tactical plans that will profitably expand USAA product line market share. You will be responsible for monitoring member, product and financial KPIs to anticipate and react to trends. Find opportunities to create positive impacts within the Auto LOB and across P&C, which drive best practices and innovation across the organization. This position can work remotely in the continental U.S. with occasional business travel. • *There are multiple roles available for this posting.** What You’ll Do • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. • Work with large data sets and lead business analysis of Countrywide Auto P&L. • Lead the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners. • Handle marketing strategy and the impact of marketing investments to influence P&L results. • Provide guidance on key financial and customer-related concerns from executives using multiple data sources including SAS, SQL, Tableau, R, etc. • Establish relationships to collaborate with internal partners to develop insights and execute on multi-year Countrywide strategy. • Maintain partnerships with external regulators to bring strategic actions to market. • Direct and implement data analytics with internal partners to identify growth opportunities, build a 360-degree view of the membership and present key findings. • Build complex reports using data tools to monitor business performance and communicate results. • Work directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identify emerging themes, internal and external trends to improve performance and minimize risk. • Lead comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at countrywide level. • Maintain partnerships with Government & Industry Relations, Attorney, and Compliance and maintain relationships with local regulatory agencies and industry organizations. • Facilitate development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives. What You Have • Bachelor’s Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. • 8 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of product or program management experience. • 4 years of P&C experience. • Extensive experience in creating product briefings and presenting to executive leadership. • Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis. • Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results. • Advanced knowledge of applicable product related regulations, and risk and compliance requirements. What Sets You Apart • 8+ years of insurance industry experience • 4+ years of Personal Lines P&C Product Management experience (ideally in auto) • Working knowledge of Snowflake, SAS, Tableau, SQL, and advanced experience in Excel • Demonstrated complex data/analytical experience and expertise in pulling data, analyzing trends, and making recommendations to leadership • Experience in independently conducting product analysis to gain an in depth understanding of market dynamics • Extensive knowledge of insurance products and features, competition, and competitive market conditions • Master’s degree OR completed CPCU designation • Strong mentorship skills to participate in development of product managers • US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $127,310 – $243,340. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Apply Job!