Front Desk - Insurance Verification Specialist

Job Summary Full Time: Mon-Fri 8am - 5pm Health Benefits Competitive Pay 401-K Front Desk - Insurance Verification Specialist The insurance verification specialist ensures that patients' health care benefits cover required procedures. They contact a patient's insurance company to verify coverage levels and work with individuals to educate them on their benefits information. This position is located in our corporate office in a call center setting. Administrative Maintain excellent phone etiquette and tone Verify insurance information for new patients and referrals Handle payments for services not covered by insurance Update insurance information for existing patients Call to obtain pre-authorization for recommended services and procedures Explain to patients what their financial responsibilities will be Inform relevant clinical staff about denials Answer questions related to billing and insurance Fill our documentation required for billing Demonstrates initiative and responsibility Detail oriented Adheres to ethical principles Time Management Prioritizes and can perform multiple tasks Adapts to change Attends all team meetings and mandatory in-service training/education Legal Maintains confidentiality and documents accurately Uses appropriate guidelines for releasing patient information Practices within the scope of education, training and personal capabilities Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPPA, and CLIA Communication Recognizes and respects cultural diversity Adapts communication to individuals ability to understand Uses professional, pleasant telephone technique Uses medical terminology appropriately Treats all patients with compassion, empathy, and mutual respect Works as a team player Treats all staff in a professional and respectful manner Projects a professional manner and image Consistent attendance and punctuality Adherence to time clock procedures Core Competencies Efficiency Attention to details Organized Punctual Takes initiative/Proactive Team Player Honesty/Integrity Flexible Calm under pressure “A Doer”/Persistence Problem solver/Strategic thinking/Creativity Analytical skills Clear and concise communication/Listening skills Quick Learner/Intelligence Follow through on commitments Enthusiastic/Friendly/ Positive attitude Openness to advice and constructive criticism Strong work ethic Bilingual preferred Job Type: Full-time Salary: From $14.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Schedule: • 8 hour shift • Monday to Friday Education: • High school or equivalent (Preferred) Experience: • Customer service: 1 year (Preferred) • Insurance verification: 1 year (Preferred) • Computer skills: 1 year (Preferred) Work Location: In person Apply Job!