Quality Assurance Analyst - Remote

Quality Assurance Analyst - Remote Embark on the next step in your career journey with Direct Travel! As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! POSITION IS REMOTE Expedition Expectations As a key member of the Quality Assurance team, the QA Analyst will be responsible for a variety of travel-related testing projects at Direct Travel. As a QA Analyst, you must be able to analyze and understand project requirements, turn them into test cases, execute the test cases, report defects, and work issues to resolution. The ideal QA Analyst candidate is one who has experience in the travel industry but who seeks the opportunity to transition that knowledge into an Information Technology role. This role works closely with internal teams at Direct Travel – Training, GDS Support, Operations and the Central Commands QA team. This role reports to Tracy Poole, Integration Project Manager. This position is fully remote. Passport to Success • Analyze the test project • Create and execute test cases • Document defects and report to the appropriate teams for resolution • Research, document and remediate issues • Conduct time studies to measure efficiencies • Coordinate with internal teams at Direct Travel • Assist in researching, creating and documenting requirements for new processes • Project Management – Special project work Going the Extra Mile • Minimum 3+ years travel industry experience • GDS experience in both Sabre and Amadeus • Knowledge of manual GDS entries • Familiarity with Sabre SR360 and Amadeus platforms • MS Office proficiency (Word, Excel & PowerPoint) • Basic understanding of travel operations processes • Demonstrated strong written and verbal communications • Attention to detail • Strong decision-making skills • Self-starter, ability to take initiative • Previous testing experience • Technical writing experience a plus • Ability to travel when required • Must be able to lawfully work in the US and have unrestricted work authorization for US • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Benefits

Onboard In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. Our Brand Voyage: About Direct Travel Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com. Direct Travel is an EOE/AA/Veteran/People with Disabilities employer If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel. Apply Job!