Junior Fraud Specialist

Please note this is a fully remote role for a candidate who can be based anywhere in European timezone. LI-Remote What you might be doing: Review and analyse transaction activity to prevent and detect fraud Perform detailed checks, research and investigations to assess the potential for fraud including blockchain activity for all crypto transactions Support potential victims of fraud with their concerns, gathering information and answering queries Work within a great team of colleagues, collaborating with internal and external stakeholders as necessary Ensure quality, accuracy and completeness of data to support the alerting process Identify data pain points and collaborate with data and payment agents to resolve them Produce thorough documentation and evidence in support of investigations and potential cases of fraud Think out of the box, supporting the identification of trends and patterns to fight fraud and protect users Contribute towards the proposal and design of effective tools, processes and systems to improve fraud detection and mitigation Contribute towards the design and improvement of effective data sets, models and reporting to improve the management of fraud risk Provide excellent customer service at all times What you might bring: A degree or background in Criminology, Fraud, and Investigation type fields Preferably some experience working in fraud investigation and analysis Ideally experience in a FinTech and familiar with Crypto and blockchain transactions Independent, logical thinker and problem solver Comfortable reviewing and analysing complex data Business and customer centric Composed and professional interacting with users in stressful situations Excellent communication skills Excellent attention to detail Why you should apply: Freedom to build the company of your dreams Learn with (super cool) experts in finance, engineering, AI, psychology and business CHSB bonus based on our meritocratic system We'll provide you with a MacBook and a cutting edge tech stack to help you do your best work Flexible working hours 25 days of vacation + local holidays Annual team retreats - We'd love to see you at the next one! Continuous learning and development opportunities If our job description speaks to you, but you don’t feel like you meet 100% of the requirements, apply anyway! You may have skills we didn’t even know we needed. At SwissBorg, we embrace diversity. We strongly believe that getting the best outcome requires different perspectives and backgrounds. We’re committed to openness, curiosity and creating an inclusive culture because we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone! To ensure a safe & welcoming space, please feel free to let us know of anything you require to feel comfortable bringing your whole self to the recruitment process. Keep an eye on our Careers Page and follow us on LinkedIn & Twitter for regular company updates! Apply Job!