Loan Officer Assistant

About the position The Loan Officer Assistant at United Trust Bank plays a crucial role in supporting mortgage loan officers to enhance loan production levels. This position involves direct interaction with customers, loan officers, and processors to ensure a seamless customer experience and timely loan closings. The role is based in Perkasie, PA, and is not remote, requiring full-time commitment with a pay range of $20 to $25 per hour plus bonuses. Responsibilities • Assist in reviewing mortgage loan applications and documentation, including phone and computer work, printing, copying, scanning, and emailing documents. , • Review mortgage loan disclosure packages and deliver them to the borrower. , • Create rate disclosure and re-disclosure packages and deliver them to the borrower. , • Review documents and entire loan files to prevent problems by highlighting deficiencies and notifying the mortgage loan officer or loan processor. , • Clarify and correct information and obtain additional information as necessary via phone or email. , • Provide general clerical and phone support to loan officers and/or loan processors as needed. , • Work with management to provide support in various stages and areas of lending and processing as needed. , • Assist in managing a pipeline consisting of conventional FHA, VA, USDA, and NonQM loans. , • Deliver appraisals and/or property valuations to the borrower and retrieve proof of receipt. Requirements • Ability to deliver polite, educated, and professional customer service over the phone and in person. , • Ability to handle a variety of administrative tasks; knowledge of general banking regulations and procedures. , • Strong/advanced computer abilities, including Microsoft Word, Microsoft Excel, and Microsoft Outlook, as well as internet navigation, social media, and CRM systems. , • Ability to take on responsibility, show initiative, use sound judgment, and make and act on decisions. , • Knowledge of lending terminology and the ability to speak with borrowers regarding lending requirements. , • Prior experience with client relationships and the ability to cultivate new relationships. , • Excellent communication (verbal and written) and customer service skills. , • Encompass experience is a plus. , • Prefer 2 years' experience as a licensed Loan Officer or high volume processor. , • High school diploma. Nice-to-haves • Experience in mortgage servicing. Benefits • 401(k) , • 401(k) matching , • Dental insurance , • Employee assistance program , • Employee discount , • Health insurance , • Health savings account , • Life insurance , • Paid time off , • Referral program , • Vision insurance , • Wellness program , • Bonus opportunities Apply Job!