Remote: Inbound Call Center Agent- March 10 Start Date

Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our?March 10th 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Why Work With Us? • Medical, Dental, Vision & Life Insurance(s) • Strong PTO package - 16 days and accruing more each year • 11 Paid holidays throughout the year • 401(K) with Company Match Responsibilities • Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries. • Advise, book, and update airline reservations as necessary using code-based software. • Communicate comprehensive information to travelers, including details about our products and policies. • Compete individually while maintaining a positive team spirit. • Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals Qualifications • 2 years of experience working in a call center environment. • Must have experience working in a remote call center environment • Ability to multi-task and navigate multiple computer systems Remote Work Requirements: • Must have hardwired internet (cannot use Wi-Fi) • Telephone Service - either through landline or VOIP This position is remote and requires candidates to be located in one of the following states:?Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington. Apply Job!