Remote Scheduler for Interpreter Services

Job Overview Join our rapidly expanding organization as a Scheduler, where your passion for optimizing operations and delivering exceptional support will play a pivotal role in enhancing communication across diverse communities. We are committed to dismantling communication barriers and creating an inclusive environment where every dialogue counts. Key Responsibilities • Foster and maintain strong relationships with clients and interpreters to facilitate both onsite and video-based interpreting services. • Efficiently assign interpreters (both staff and contractors) to fulfill daily operational needs, ensuring optimal efficiency while managing costs and prioritizing safety. • Keep precise and up-to-date records of qualified and trained interpreters across various interpreting settings, including video relay (VRS), video remote (VRI), and onsite services. • Provide operational support through data entry, reporting, and additional organizational tasks to guarantee seamless center functioning. • Proactively address scheduling complexities and escalate issues to management as necessary. • Offer interpreting services as required to support center operations. • Collaborate closely with the workforce management department and engage in special projects as assigned. Required Skills • A minimum of 2 years of workforce scheduling experience. • Proficient in database management and Microsoft Office, particularly Excel. • Strong attention to detail with excellent data entry capabilities. • Outstanding organizational and communication skills. • Ability to excel in a fast-paced, independent work environment. • Familiarity with interpreting standards and practices (e.g., RID/NAD) is advantageous. • Experience as a sign language interpreter is preferred.

Qualifications

We seek a driven and detail-oriented individual with exceptional organizational skills and a dedication to providing extraordinary service.

Career Growth Opportunities

As a member of our team, you will have the chance for professional and personal development within a thriving organization. Opportunities to engage in special projects and assume new responsibilities will be available, enhancing your career trajectory. Company Culture and Values Join a mission-driven team that prioritizes communication access for all. Our dynamic work environment is designed to promote collaboration and support among team members, fostering both personal and professional growth. Employment Type: Full-Time Apply Job!