Intake & Growth Coordinator

Benefits: • 401(k) • Dental insurance • Employee discounts • Health insurance • Opportunity for advancement • Paid time off • Training & development • Vision insurance • Wellness resources Location: Remote Salary: $22.00 - $24.00 per hour Job Type: Full-time Schedule: Monday to Friday, 9 AM to 5:30 PM Pacific Time Position Overview As our Intake and Growth Coordinator, you will play a pivotal role driving the growth of our agency by streamlining the intake process and identifying new business opportunities. This is a unique opportunity to contribute to the growth of a dynamic organization and make a lasting impact on the lives of individuals with autism and mental health challenges. Key Responsibilities: Intake Process: • Efficient Intake: Manage the entire intake process from initial referral to client onboarding, ensuring timely and accurate documentation. • Authorization Coordination: Collaborate with insurance providers to secure necessary authorizations for new clients, minimizing delays in service delivery. • Record Management: Maintain accurate and up-to-date client records, adhering to regulatory compliance standards. Business Development and Growth: • Market Expansion: Identify and pursue new business opportunities, including expanding into new geographic areas or service lines. • Relationship Building: Cultivate strong relationships with referral sources, such as pediatricians, early intervention programs, and schools. • Contract Management: Track and manage contracts to ensure timely renewal and compliance. • Data Analysis: Analyze key performance indicators to identify trends and inform strategic decision-making. Administrative Support: • Assist with general administrative tasks, such as filing, scanning, and data entry. • Manage multiple tracking sheets to monitor follow-up timelines. Utilize various software platforms, including Google Workspace, NPA, ABA Cloud to streamline workflows. • Qualifications: • 2+ years of experience in an Intake position at an ABA/Behavioral/Mental Health Services agency. • Experience with Excel/Google Sheets, filtering, tracking, running pivot tables, and reporting key indicators. • A go-getter attitude and a passion for business growth! • Leadership skills work with a team. • Strong organizational and time management skills. • Excellent verbal and written communication skills. • Ability to multitask and prioritize tasks effectively. • Detail-oriented and able to work independently. Passion for helping individuals with autism and other developmental disabilities. • Requirements • High school diploma required. Bachelor’s degree preferred. • Access to a reliable internet connection and have your own PC/computer for work purposes • Ability to work in Pacific Time (9 AM to 5:30 PM) • Able to pass a Live Scan FBI & DOJ Clearance Eligibility to work in the U.S. • What We Offer: • Competitive Salary: $22.00 - $24.00 per hour • Benefits: Health, vision, dental insurance (for employees working 30+ hours/week) • 401(k) and Aflac benefits • Flexible Schedule: Opportunity to balance work and personal life • Professional Development: RBT Certification support, CPR & First Aid Certification, internship/supervision for BCBA, LMFT, and LCSW • Wellness Resources: LifeCare Employee Assistance Program (including free counseling, referrals, and more). LifeMart Employee Discount Program. • Career Growth: Internal promotion opportunities and certification support • Mileage Reimbursement: Between client homes About Burnett Therapeutic Services (BTS): BTS is a mental health and autism services agency based in Napa, CA, serving children and families across multiple counties. We offer a wide range of services, including behavior therapy, family support, and skill-building programs. Our team is dedicated to providing inclusive, client-focused services that empower families and build upon their strengths. We pride ourselves on fostering an inclusive work environment where staff feel supported, valued, and encouraged to grow in their careers. At BTS, diversity is at the core of our mission – we embrace individuals from all backgrounds and perspectives, and we aim to create a dynamic, enriching workplace for everyone. Apply Today! If you're looking for a fulfilling career where you can make a lasting impact, apply now to become part of our team at Burnett Therapeutic Services! For more information, visit: www.btsinc.services/careers This is a remote position. Apply Job!