Remote Appointment Setter

F/T Customer Service Rep/Patient Scheduling With Sales Background – Fully Remote • *Read the entire thing, if the instructions are not followed we will not consider you** We are looking for an outgoing and caring Patient Scheduler with a sales background who is looking for a long term role with a great team. We are a fun, fast paced start up with a lot of room for upward mobility! This is a full time remote position and will be expected to be available during evening hours until 8pm Pacific Time. The right person for this role will love talking and connecting with people, and be extremely comfortable on the phones. While this is not a sales position, we do qualify leads for our clientele and some sales skills will be required, so having a sales background and mentality is essential to thriving in this role. This role would be perfect for someone with Medical or Dental office experience who wants a remote job, but is highly dependable, responsible, and on top of their duties! With that said, it is not required, I will be prioritizing people with a sales background over a medial / dental background if it comes down to it. So if you don't have medical experience specifically, but have a lot of sales experience, we will still consider you! We hold ourselves to a high standard and this role will be responsible for hitting targets on the phones. Responsibilities: • Field inbound and outbound phone calls, as well as email and chat to schedule patient appointments. • Address client questions and concerns and handle objections • Effectively schedule in patients for dental implant consultations at a high clip • Effectively manage phone, email, and/or chat online workflows • Familiarize yourself with our working script and your assigned locations • Book and manage appointments for our clients • Respond to leads inside of our CRM Experience: • Prior experience in sales is required • Prior experience in Dental or Medical Intake/Care coordination is a must! • Prior phone/chat/email customer support experience is required. • Ability to learn new technology & softwares quickly • Strong phone and customer service skills • Strong confidence in handling objections • Knowledge of Insurance, HIPAA Compliance, and Med/Dental Financing Options a plus! • Familiarity and experience with CRM technologies and project management software such as ASANA • Exhibit a high degree of professionalism and care This is a full time position and will be expected to be available during evening hours until 8pm Pacific Time. Starting salary is $19-$25 per hour plus bonuses (depending on experience) To Apply: Send all applications directly to [email protected] Applicants who do not follow these instructions for applying will not be considered. Absolutely no phone calls, or direct emails to anyone or any other email address (other than jobs) at the company regarding this position. Please Answer These Questions in a RECORDED VIDEO attached to the email: 1. Tell us a little about yourself and past sales experience. 2. Why are you interested in this position specifically? 3. What skills can you bring to this role? 4. Give an example of positive feedback you have been given at your previous jobs: 5. Give an example of suggested areas for improvement that you have been given at your previous jobs: 6. How do you handle a difficult person/ patient on the phone? 7. How do you handle technology glitches? 8. Can you work until 8pm PST? 9. How soon would you be able to start? 10. What is your regular email address? (to contact/ schedule interviews) 12. Please provide three references (we will not contact them without interviewing and notifying you that we are checking them) Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • Paid time off Shift: • Day shift • Evening shift • Morning shift Supplemental Pay: • Bonus opportunities • Performance bonus Experience: • Dental Practice: 2 years (Required) Work Location: Remote Apply Job!