Customer Service Associate
Job Title: Customer Service Associate (CSA) Location: 100 SOUTHWESTERN BLVD West Seneca, NY14224 Salary: Up to $16.25 per hour (based on experience) Who We Are Looking For? - Seeking Customer Service Associates who embody Rebel's brand values. - We prioritize individuals who are welcoming, efficient, and maintain a high level of integrity. Summary: - CSA role at an assigned store location, ensuring safe, customer-focused, and profitable operations. - Responsibilities include cash handling, facility maintenance, inventory security, and adherence to company policies. - Reports directly to the Store Manager. Essential Job Functions: - Professional representation of the company to customers and stakeholders. - Assist customers with product purchases, promotions, and handling complaints effectively. - Foster customer relationships to enhance loyalty and satisfaction. - Efficient operation of transactional equipment and adherence to cash handling procedures. - Maintain cleanliness and organization of store and equipment. - Inventory management, including vendor check-in and pricing policies. - Compliance with security controls and legal regulations. - Proper utilization and maintenance of food service equipment. - Attendance of required training sessions and meetings. - Prompt reporting of incidents and dishonesty. - Accurate recording of work hours and breaks. - Assistance to customers with equipment operation. - Compliance with age-restricted product sales regulations. - Security measures for cash registers during non-operation hours. - Assistance in training new team members. - Maintenance of confidentiality regarding company information. Job Qualifications: - Minimum age requirement: 18 years old. - High School diploma or GED preferred. - Ability to work independently for extended periods. - Proficient in English communication (verbal and written). - Basic arithmetic skills. - Familiarity with cash register operation and equipment usage. - Knowledge of sanitation and safety protocols for food service. - Physical capability to perform assigned tasks, including standing for long periods and lifting up to 30 pounds. - Flexibility in working varying shifts, including overnight and holidays. - Authorization to work in the United States. Benefits: - Weekly Pay Checks - Medical, Dental, and Vision (Full-Time Employees Only) - Paid Time Off (Full-Time Employees Only) - Employee Assistance Program (Full-Time Employees Only) - 401k After 1 Year (Full-Time Employees Only) Why Join Our Team? - Family owned and operated for over 30 years, we prioritize community and service excellence. - We value spontaneity and foster growth within our team. - Be part of the Rebel family and contribute to making the world a more vibrant place. Job Type: Part-time Pay: Up to $16.25 per hour Expected hours: 8 30 per week Benefits: Paid time off Shift: Day shift Evening shift Morning shift Night shift Overnight shift Rotating shift Split shift People with a criminal record are encouraged to apply Work Location: In person Apply Job!