Remote Outbound Call Center Representative

Luxury Bath [email protected] (504) 456-5858 Outbound Call Center Representative - $15.00/ hour plus uncapped commissions $13 to $15 an hour Full-time and Part-time No Degree Mentioned Health insurance Dental insurance Qualifications • A minimum of 1 year's call center experience or 2+ years of general work experience is mandatory. • Candidates with previous high volume outbound call center experience in a metrics-centric environment handling auto-dialer and scripts are given preference. • An enthusiasm for working in a results-focused outbound call center milieu. • Convincing yet courteous demeanor while managing customer objections and issues. • Effective communication skills characterized by a friendly and conversational tone. • Strict adherence to daily schedule including timely start, breaks, lunch, and end times. • Strong technical acumen and the proficiency to simultaneously manage multiple systems while making calls. • Fluency in English • To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of 10MB upload/download availability in your home. • To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and computer. Company provides headset. You are to provide your own workspace, furniture and ensure a quiet workspace. • A clear background check is a prerequisite for this role. Benefits • Begin with a rate of $13.00 to 15.00 per hour plus uncapped monthly commissions: based on experience. • Full time (Monday-Friday, 8AM-4:30PM) • Part time Flexible hours • We offer highly competitive benefits. • Medical, Dental and Vision plans, with coverage starting from the first of each month after 90 days of your starting date • Pay is bi-weekly and includes monthly potential bonuses from commissions. Responsibilities • Your responsibility will be to connect with customers through our CRM, schedule and confirm appointments. • Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day. • Consistently demonstrate impeccable customer service and customer satisfaction. • Effectively communicate appointment expectations, respond to objections tactfully and professionally • Display a positive, professional, and energetic demeanor towards customers and co-workers. • Meet daily performance expectations set by the department head. • Negotiation skills in setting times and dates for appointments. • Immediately escalate any member complaints to your manager. • Participate occasionally in one-on-one coaching sessions QQT3eVSIWv Apply Job!