Senior Engineer, Quality Assurance

About Invisible Invisible is the operations innovation company transforming how companies are built and run. We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion. Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America. Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success. About The Role As Senior Engineer, Quality Assurance at Invisible, you will play a crucial role in ensuring the quality and performance of our core product and infrastructure, enabling our platform to function seamlessly for clients worldwide. Reporting to the Engineering Manager - Quality, you will collaborate closely with engineering and product teams, working cross-functionally to drive quality standards across our systems. In this position, you will not only maintain our high standards but will also have the opportunity to shape our QA processes, mentor junior QA team members, and champion best practices throughout the organization. This role offers exciting potential for impact and career growth as Invisible continues to expand. What You’ll Do • Own the end-to-end quality assurance processes, ensuring each release meets our standards for quality and stability. • Design, develop, and maintain comprehensive test plans, test cases, and testing frameworks for both manual and automated testing. • Execute complex manual testing scenarios and develop automation scripts where feasible to improve efficiency and consistency. • Proactively identify, log, and track bugs and issues using Jira and observability tools, ensuring prompt and effective resolution. • Collaborate closely with engineering and product teams, offering input on product requirements and feature designs to enhance testability and reliability. • Mentor and guide other QA engineers and analysts, helping them improve their technical skills and understanding of quality assurance best practices. • Evaluate and implement new tools, frameworks, and testing methodologies to keep our QA practices up-to-date and aligned with industry standards. • Participate actively in daily stand-ups and sprint planning, representing the QA perspective to ensure comprehensive coverage and address risks early in the process. • Work across the technology organization to enforce best practices, manage releases, and increase product quality. What We Need • 5+ years of experience in software and quality assurance, with a demonstrated track record in manual and automated testing within complex, high-traffic systems. • Proficiency in project management tools like Jira and familiarity with Agile methodologies. • Strong understanding and experience with Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies. • Excellent oral and written communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders. • Expertise in both manual and automated test frameworks, and experience with automation tools like Selenium, Cypress, or similar. • A quality-driven mindset with a passion for improving processes, preventing defects, and enhancing overall system reliability. • Deep understanding of cloud deployments, release management, environment management, and proven experience optimizing production deployments. • Experience developing and testing with these technologies is a plus: • Frontend using React • Backend using Python Web Frameworks (Flask, Django, FastAPI, etc.) • Data Management Systems (PostgreSQL, Elasticsearch, Cassandra, Kafka, etc.) • Cloud Deployment using Kubernetes (with observability) This is a dynamic role suited for a QA professional ready to take ownership of quality initiatives in a high-impact, fast-growing environment. Join us as we continue to push the boundaries of operational innovation and excellence! What’s In It For You We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our Partners. Over 65% ownership is in the hands of our Partners, and we’re committed to buying back Partner shares every year according to our formal liquidity plan. This ensures liquidity for those who choose to sell their stake in the company. Compensation: • Base: $175,000 • Base + Bonus Target: $220,000 • This role is eligible to participate in Invisible’s equity plan The amount listed above is the expected annual base salary for this role, subject to change. Country Hiring Guidelines: Invisible hires new team members in countries around the world. All our roles are remote. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Accessibility Statement: We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected]. Equal Opportunity Statement: We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us. Apply Job!