Part Time 3-11 shift

Responsibilities: - Perform duties including checking guests in and out, reconciling accounts, and resolving any discrepancies - Provide exceptional guest service by addressing guest inquiries and concerns in a timely and professional manner - Maintain accurate records of guest transactions and interactions - Assist with front desk duties such as answering phone calls, making reservations, and providing general information about the hotel - Ensure the safety and security of guests by monitoring the premises during the night shift - Collaborate with other hotel departments to ensure a seamless guest experience - Handle cash transactions and maintain a balanced cash drawer Skills: - Strong hospitality management skills with a focus on delivering excellent guest services - Bilingual proficiency in English and another language is a plus - Experience working at the front desk of a hotel or similar establishment - Exceptional customer service skills with the ability to handle difficult situations with tact and diplomacy - Knowledge of hotel operations, including familiarity with phone systems and reservation software - Excellent communication skills, both verbal and written - Attention to detail and ability to multitask in a fast-paced environment Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Job Types: Full-time, Part-time Pay: $13.00 - $14.00 per hour Benefits: • Employee discount • Flexible schedule • Paid training Shift: • 8 hour shift Ability to Relocate: • Salem, VA 24153: Relocate before starting work (Preferred) Work Location: In person Apply Job!