Remote IT Ops Specialist (Video Tech)

Please submit your resume in English. Job format: REMOTE Position: full-time, salary paid in USD About us: At Cattle Care we increase revenue of dairy farms and decrease GHG emissions, antibiotics, and hormone usage. We secured $3.2M in funding from serial angel investors, VCs, and domain experts. We have 115 dairy farms and $2.9M ARR. Our customers and users are dairy farm owners and managers. Job description: We are looking for a detail-oriented video technician with experience in camera configuration, quality control, and troubleshooting video systems remotely. The ideal candidate should have solid skills in SSH, Linux terminal, Git, and network configuration, along with knowledge of computer hardware and video codecs. Critical thinking, a methodical approach to solving technical problems, and excellent note-taking and communication skills are essential. Experience with Linux administration and FFMPEG is a plus. Responsibilities:

• Camera configuration updates
• Camera crop, quality adjustments
• Quality controls on the video footage (looking out for video freezes, lags, short)
• Pulling footage from remote Network Video Recorders (using Teamviewer or FFMPEG)
• Troubleshooting and repairing systems remotely.
• Strong communication skills, attention to detail, and follow-through
• Workday in Central Standard Time (8 AM to 5 PM, flexible)

Skills to have:

• Linux terminal, SSH
• Git (Gitlab)
• Network Configuration
• Computer Hardware
• High attention to detail
• Excellent note taking, annotation
• Critical thinking in solving technical problems
• Methodical and logical approach
• Conversational English is required (internal communication with English-speaking team)

Would be great:

• Linux administration
• Experience dealing with FFMPEG, codecs (H.264, H.265, AV1), video containers (.mp4, .avi, .mkv)

Education:

• High school or equivalent

This job Is ideal for someone who is:

• Dependable – more reliable than spontaneous
• Detail-oriented – would rather focus on the details of work than the bigger picture
• Organized – keeps detailed records, documents and information
• Process driven – able to closely follow guidelines and checklists to get jobs complete

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