Virtual Receptionist (Work From Home)

Job Title: Virtual Receptionist (Contract, Work From Home) Compensation: $20/day, 7 days a week, paid twice a month, making this a 600-620 a month depending if it is 30 or 31 days in that month. About Us: A New Hope Psychiatric Services is a family-oriented mental health practice providing telehealth services to clients in Florida, Maryland, and Oregon. While still in the early stages of growth, we are committed to compassionate care for our patients. We offer psychiatric evaluations, medication management, and more. As our practice continues to expand, we're seeking a contract virtual receptionist to support our operations and help make a difference in the lives of those in need of mental health services. Position Overview: This is a flexible, remote contract position where you will handle calls, texts, and appointment scheduling. The hours of availability are from 8 AM to 8 PM EST, 7 days a week, but calls and texts will not be expected after 8 PM. Given that our practice is... still fairly new, most weekdays require only 5-12 minutes of work answering calls and entering information into the electronic medical record (EMR) system. On weekends, we typically receive just one call or text related to follow-up appointments. This makes it an ideal contract position for someone seeking flexibility while maintaining responsibility for important communication and scheduling tasks. Responsibilities: • Answer phone calls and text messages from clients and prospective patients. • Schedule initial and follow-up appointments in our EMR system. • Input leads and new client information into the EMR. • Respond to patient inquiries in English, Spanish, and Portuguese. • Manage advertisement leads by setting up potential clients in our system. • Adhere to HIPAA regulations, ethical guidelines, and legal requirements across the states of Florida, Maryland, and Oregon. Requirements: • Reliable phone and computer with internet access. • High school diploma or equivalent. • Must be fluent in English, Spanish, and Portuguese. • Strong communication and organizational skills. • Ability to work 7 days a week, with minimal but important daily tasks. • Compliance with HIPAA guidelines and state-specific regulations. What to Expect: • Work-from-home contract position with flexibility to manage your schedule. • On weekdays, expect to spend an average of 5-12 minutes handling calls and texts. • Weekends typically involve answering one follow-up call or text related to appointments. • You will be paid regardless of call volume or time spent, making this a great opportunity for someone who values flexibility. • Paid twice a month on the 15th and 30th. Benefits: • Flexible, contract-based work-from-home position. • Room for growth as our practice expands. • Training on our practice and responsibilities. • Be a part of a new, growing mental health practice where you can make a real difference. Exemption from Minimum Wage Requirements: This is a contract position and is exempt from local minimum wage requirements. Compensation is based on a fixed daily rate rather than an hourly wage. All work will be conducted according to the terms outlined in the contract and will comply with relevant federal and state laws. Legal & HIPAA Compliance: As a virtual receptionist, you will be required to follow HIPAA guidelines and comply with ethical and legal regulations in Florida, Maryland, and Oregon. Training will be provided to ensure full compliance with all relevant laws. Join us and grow with a meaningful practice! Job Type: Contract Pay: $25.00 per day Benefits: • Flexible schedule Application Question(s): • Do you speak English? • Do you have access to a laptop? • Do you have access to a smartphone? Experience: • Organizational skills: 1 year (Required) Language: • Portuguese (Required) • Spanish (Required) Work Location: Remote Apply Job!