Claims - Call Center Associate (Part Time- Fully Remote)

Employer Industry: Insurance Why consider this job opportunity... - Salary up to $18.00 per hour - Eligible for annual cash bonuses and stock incentives based on performance - Opportunities for career growth and development within the company - Hybrid work options available, allowing for flexibility in work locations - Supportive and collaborative work environment focused on continuous learning - Commitment to diversity and inclusion in the workplace What to Expect (Job Responsibilities): - Handle calls and assist in resolving inquiries from field representatives and external customers - Enter claim information into the claims management system (CMS) - Create and execute reports as required - Route calls to the Headquarters Claims department - Attend departmental training and participate in projects as requested What is Required (Qualifications): - Excellent written and verbal communication skills - Strong customer service skills with the ability to resolve issues through research and collaboration - Ability to work efficiently to meet service level agreements - Proficient in typing accurately and efficiently - Familiarity with Microsoft® Word and Excel; experience with CMS and PMS is helpful How to Stand Out (Preferred Qualifications): - Previous experience in a call center or claims processing environment - Knowledge of insurance industry practices - Ability to portray a positive attitude in communication and job performance - Initiative in assisting other associates and contributing to team success - Willingness to engage in continuous learning and professional development #InsuranceCareers #ClaimsProcessing #CustomerService #HybridWork #DiversityAndInclusion At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!