Customer Support Specialist (NPWT) REMOTE

Employer Industry: Healthcare Services Why consider this job opportunity... - Pay starting at $15 with potential to earn more depending on related experience - 100% remote work opportunity from day one of employment, must reside in the U.S. - Comprehensive benefits including medical, dental, vision, life insurance, and disability - Generous paid time off and paid holidays - Bonus and incentive opportunities available - Employee recognition and discount programs What to Expect (Job Responsibilities): - Provide customer support for patients, referral sources, and employees in relation to Negative Pressure Wound Therapy - Conduct insurance verification and eligibility checks for services/products - Manage initial intake processes, including phone calls, data entry, and paperwork processing - Maintain quality control and accuracy throughout patient contact and data input - Develop and maintain knowledge of current Medicare, Medicaid, and insurance regulations What is Required (Qualifications): - High school diploma or GED equivalent - Ability to work independently and as part of a team - Effective communication skills in English, both oral and written - Strong attention to detail and multitasking abilities - Background investigation and drug screening may be required How to Stand Out (Preferred Qualifications): - One year of related work experience - Extensive knowledge of documentation needed for wound types and insurance requirements for NPWT - Familiarity with medical terminology - Strong customer service background #HealthcareServices #RemoteWork #CustomerSupport #CareerOpportunity #HealthcareJobs At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!