Customer Service Support Representative (Remote)

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Salary up to $18.00 per hour • Comprehensive benefits package including Medical, Dental, Vision, Life, and 401(K) • Opportunities for career advancement and skill development • Flexible remote work option with a dedicated workspace • Dynamic and collaborative work environment focused on improving patient lives • Encouragement of diversity and inclusion within the workforce What To Expect (Job Responsibilities) • Respond to high volume clinician and patient billing inquiries across multiple communication platforms • Maintain appropriate response times and effectively document billing-related inquiries • Collaborate with cross-functional teams to enhance service delivery and customer experience • Identify issues and propose potential improvements to existing processes • Participate in various projects that encourage innovative thinking and problem-solving What Is Required (Qualifications) • Minimum High School diploma or equivalent • At least 1+ year of customer service experience • Previous experience in healthcare or call center environments is strongly preferred • Proficiency in Google Apps, Mac OS X, and CRM applications (e.g., Salesforce) • Ability to work independently in a structured remote environment How To Stand Out (Preferred Qualifications) • Previous experience in Revenue Cycle Management (RCM) • Bilingual capabilities • Experience with alpha-numeric data entry and 10-key • Strong attention to detail and organizational skills • High energy and a self-starter attitude #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!