Engagement/Service Design Lead- Remote

Description The Engagement/Service Design Lead will join a team supporting the USDA Food and Nutrition Service innovation initiatives. Position Responsibilities: • Develop a customer journey vision and roadmap for UI/UX experience • Design and organize communication strategies and interactive service structures • Support events and engagement • Support development of concepts with the architects • Research and collect information to sketch and prototype innovation ideas • Work collaboratively with the UI/UX designer and architects to develop pilots • Open and collaborative communication across the team to spark innovation Requirements • Experience coordinating with stakeholders and users • Experience planning both in-person, remote, and hybrid events • Experience conducting events to support an Innovation program. • Ability to resolve impediments and deliver minimal viable products on time • Strong time management and organizational skills • Ability to multi-task • Strong... communication skills - writing and speaking • Knowledge of web design and the U.S. Web Design Standards • Familiarity with Section 508 and WCAG • Familiarity with human centered design, user experience, collecting user input Qualifications: • Bachelor's degree • 5 Years' experience • CCMP (Certified Change Management Professional) or equivalent preferred • Active USDA clearance preferred • Must be in the Washington, DC, Maryland, or Virginia area to support engagements Why Join Sierra7? Sierra7 is a Small Disabled Veteran Owned Business, founded in 2009 with the mission of "Serving those who Serve". Also ranked No. 457 out of 5,000 fastest growing private companies in America by Inc. Apply today and help us with our mission of "Serving those who Serve". Benefits: • 401K • Legal Assistance • Medical/Dental/Vision • Financial Wellness • FSA (Flexible Spending Account) • Paid Time Off (PTO) • HSA (Health Savings Account) • Federal Holidays • Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability • Education Reimbursement • Additional Supplemental Medical Benefits • LinkedIn Learning Apply Job!