Director, Policy, Program & Reporting

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex. The objective of the Finance Control Management Governance team is to establish the Operational Risk and Controls strategy for Finance, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting. Finance is looking for a Director of Governance to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director - Finance Governance will: • Develop execution plans for operational risk management within Finance, including Finance specific guidelines, project plans, etc. • Track and identify issues with KRI limits and risk appetite for Finance to ensure operational risks are managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems and escalate and flag concerns accordingly • Implement the operational risk framework to enable effective risk management and decision making in Finance • Lead risk and controls governance forums for Finance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice) • Create Finance -specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs • Facilitate the understanding and use of the risk governance framework across Finance through regular communication (e.g., Communities of Practice) • Support the day-to-day internal and external exam management process for Finance, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) • Aggregate reporting, approvals/exceptions and support "change-the-function" activities for Finance • Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management • Establish processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials • Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: • 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities • Apply Job!