Customer Service Representative, Work from Home Opportunity
Employer Industry: Healthcare Services Why Consider this Job Opportunity... - Salary up to $28.45 - Opportunity for career advancement and growth within the organization - Work remotely if criteria are met - Comprehensive benefits package including medical, dental, vision insurance, and tuition reimbursement - Full-time schedules ranging from 30-40 hours per week - Paths for progression through the Career Mapping guide What to Expect (Job Responsibilities): - Assist members with pharmacy benefit plans by answering questions regarding prescription insurance and medication coverage - Take inbound calls and address client inquiries to simplify their healthcare experience - Receive training to upskill and assist with various call types - Adhere to HIPAA and governmental compliance standards - Maintain a secure workspace free from distractions What is Required (Qualifications): - 1 year experience interacting with customers - Computer proficiency in Windows-based applications - High School Diploma or equivalent - Strong customer service skills - Exceptional oral, interpersonal, and communication skills How to Stand Out (Preferred Qualifications): - Associates degree or equivalent experience - Ability to problem solve in a positive, productive manner - Comfortable relating to customers in a patient, helpful way - At least 6 months of healthcare experience #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!