Commercial Card Services / Customer Service Associate - US REMOTE

Employer Industry: Technology Services Why consider this job opportunity... - Salary up to $52,000 - Comprehensive, flexible, and competitive benefits program, including health, dental, and vision insurance - Opportunity to work remotely, providing flexibility in your work environment - Paid holidays and paid time off to support work-life balance - A chance to contribute to enhancing customer service processes and workflows What to Expect (Job Responsibilities): - Answer telephones and respond to basic customer inquiries - Process calls while ensuring service level agreements (SLAs) are met or exceeded - Record calls, process requests, and update account history with accurate documentation - Distribute incoming emails for multiple clients in accordance with established SLAs - Collaborate with team members, management, and customers to address customer service issues What is Required (Qualifications): - High school diploma or G.E.D. - Minimum of two years of customer service and telephone experience - Experience with computer software and telephone technology - Experience in commercial credit card support and fraud monitoring - Ability to handle sensitive information with great verbal and written communication skills How to Stand Out (Preferred Qualifications): - Business and analytical problem-solving skills - Ability to work independently and follow oral and written directions - Strong typing and data entry skills #TechnologyServices #RemoteWork #CustomerService #CareerOpportunity #CompetitiveBenefits At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!