MS Sr Systems Support Engineer - Req no- 1381 ( Data Protect back up technology, veema back up)

Responsibilities: Establish, manage and maintain the Altera Global Managed Services Storage and Data Protection (Backup) infrastructure that meets agreed functional requirements and customer expectations Backup: - • 3-5 years of Data Protect (Backup) technology experience. • Excellent knowledge on Veeam backup & Replication, IBM Spectrum Protect (TSM), • Experience in Backup management inclusive of administration, implementation, upgrades, troubleshooting on various backup application tools. • Primary skill as IBM Spectrum Protect (TSM), Secondary skill Veeam backup & replication. • Manage different Backup configurations, Agent and Snapshot based & SQL DB backup clients. • Manage different restore operations: Complex and Cross restore • Installation and configuration of various backup clients such as File System, DB, VM, System state backup in various backup application tools. • Excellent Knowledge on storage pools Data domain, ExaGrid, DD boost integrated device, Tape library, disk... library and repositories. • Decommissioning clients which include perform full backup and deregister server from backup tool. • Basis troubleshooting skills on desktops and serves. • Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email. • Understanding of ITIL process. • Prepare daily backup report and health status of all backup clients. • Monitor infrastructure remotely. • Ensure that the assigned infrastructure at the client is configured, installed, tested and operational. • Investigate first line support calls. • 24*7 support and ready to work in rotational shifts. • Need to work on Incident, Service request and change. • On-Call after office hours support for priority cases Apply Job!