Call Center Customer Service Representative

CornerStone Staffing is hiring qualified professionals for a Call Center Customer Service Representative role from home in the Dallas-Fort Worth area... Seeking a long-term opportunity? Apply now! Job Title: Call Center - Customer Service Representative Location: Work From Home - MUST LIVE IN DALLAS-FORT WORTH Pay: $15.00/hr. (Pay Differential: $16 for Bilingual Spanish/English) Schedule: Monday-Friday, 8am-4:30pm (MUST BE OPEN TO WORK OVERTIME AS NEEDED) Responsibilities: • Handle a high volume of outbound calls efficiently and professionally • Read scripts verbatim and record responses accurately • Manage and resolve customer inquiries and issues in a timely manner • Maintain detailed and accurate records of customer interactions and transactions • Code responses and update customer information in the system • Ensure high-quality service and adherence to company policies during every call • Adapt to changes in call volume and workflow to meet organizational needs • Provide exceptional customer service while maintaining a positive and professional demeanor Requirements: • High School Diploma/GED • 3+ years of Customer Service experience • 2+ years Call Center experience • Bilingual Candidates MUST BE fluent in Spanish & English • Must be able to type 35wpm • MUST HAVE: Reliable Internet Service (Speed Test Conducted) • MUST HAVE: Designated work area free from distractions Application Process Includes: • Background check • Drug Screen • Script Test • Clerical Testing To Apply for this Job: Click the Apply Online button, then: • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job. • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application. Job #: 146851 #ZIP Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity Apply Job!