CSR - Customer Service Representative

Title: Customer Service - Customer Care Payment Representative Location: (100% Remote) Duration: 06+ Months (Possibility of extension... Onsite Flexibility: 100% Remote Interview: Onsite Interview Pay rate: 20.00/Hr on w2 without benefits, weekly pay. Start Date: 26 August 2024 Shift Timing: Monday-Friday, 7:00am - 3:30pm. Note: Drug test and BG and FP Required. Join our team as a Customer Care Specialist I and make a difference! We offer a structured training program to help you grow into a versatile agent. If you're motivated, positive, and thrive in a fast-paced environment, apply now! Key Responsibilities: • Assist rental car customers with payments, tolls, and violations. • Resolve issues efficiently with a focus on one-call resolutions. • Maintain knowledge of products and processes. • Communicate effectively and empathetically with customers. • Meet performance goals in efficiency, schedule adherence, quality, and customer satisfaction. • Handle customer service mail and secure data with care. • Other duties as assigned. Requirements: • High School Diploma or GED. • 1+ year of customer service experience (call center preferred). • Strong computer skills and familiarity with Microsoft Office. • Team-oriented, yet able to work independently. • Excellent communication and interpersonal skills. • Availability: Monday-Friday, 7:00am - 3:30pm. Job Type: Contract Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Shift: • 8 hour shift Experience: • Call center: 1 year (Preferred) Language: • Spanish (Required) Location: • Phoenix, AZ (Required) Work Location: Remote Apply Job!