ASG Support Technician - US Remote (Overnight Shift)

Employer Industry: Technology Solutions Why Consider this Job Opportunity... - Opportunity for career advancement and growth within the organization - Competitive salary up to $70,000 - Comprehensive benefits package including medical, dental, and vision coverage - Remote work flexibility across the U.S. - Incentive Bonus Plans - Generous Paid Time Off Packages What to Expect (Job Responsibilities): - Troubleshoot, install, and support customers on software and hardware equipment - Provide courteous and knowledgeable troubleshooting support via phone, email, and in person - Ensure timely and accurate setup of all systems - Test systems to ensure functionality - Maintain detailed documentation in the ticketing system What is Required (Qualifications): - 2+ years of Networking and/or Customer Service Experience - Legal authorization to work in the U.S. indefinitely - Associates Degree in a relevant field and 1+ years of experience OR 3+ years of equivalent work experience - 2+ years of Networking Experience - 2+ years of customer service experience How to Stand Out (Preferred Qualifications): - 0-2 years of experience as a Support Technician in a technology-related field At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!