Account Support Representative - Remote Work
Job Description: Coca-Cola is seeking a detail-oriented and adaptable Account Support Representative to join our team in New York City, New York. As a remote employee, you will be responsible for providing support to our account management team, ensuring that our clients receive the highest level of service and satisfaction. This part-time position is at the Associate level and requires at least... 2 years of experience in a similar role. Responsibilities: - Communicate with clients via phone and email to address any inquiries or concerns - Assist the account management team with preparing and sending client invoices - Update and maintain client account information in our CRM system - Coordinate with various departments to ensure timely and accurate delivery of products - Monitor client accounts for any issues or discrepancies and work to resolve them promptly - Provide administrative support to the account management team as needed - Proactively identify opportunities for upselling or cross-selling products to clients Requirements: - 2+ years of experience in a customer service or account support role - Strong negotiation skills and attention to detail - Ability to adapt to changing priorities and work effectively in a remote setting - Resourceful problem-solver with excellent communication skills - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred Personality traits: - Adaptable - Resourceful Soft skills: - Negotiation - Attention to detail Benefits: - Free food - Vision insurance - Relocation allowance Working environment: We are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusivity in the workplace. Deadline to apply: July 7, 2024 Equal Opportunity Statement: Coca-Cola is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Account Support Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Apply Job! For more such jobs please click here!