Customer Service Representative - Call Center (remote) - KANSAS...

We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now! Responsibilities... - Provide exceptional customer service to clients via phone (inbound and outbound), email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Maintain accurate and detailed customer records through data entry - Collaborate with other team members to ensure customer satisfaction - Handle customer complaints and provide appropriate solutions or escalate to the appropriate department -All other duties as assigned -First week of position is IN OFFICE, the remainder of the assignment is remote. Experience: - Previous experience in a customer service role is preferred - Call center experience is helpful - Excellent phone etiquette and communication skills - Strong problem-solving abilities and ability to analyze customer needs - Ability to handle high call volumes and work in a fast-paced environment - Bilingual in Spanish and English is a plus Job Type: Full-time Pay: $16.00 per hour Expected hours: 40 per week Benefits: • Dental insurance • Health insurance • On-the-job training • Vision insurance Experience level: • 1 year Shift: • 8 hour shift • Day shift Weekly day range: • Monday to Friday Work setting: • Call center • Office Application Question(s): • You must be a resident of Kansas for this position. Do you live in the state of Kansas? Education: • High school or equivalent (Required) Experience: • customer service: 1 year (Preferred) Language: • English and Spanish (Preferred) Ability to Commute: • Topeka, KS (Required) Work Location: In person Apply Job! For more such jobs please click here!