Customer Call Center Representative III - AWW

Employer Industry: Healthcare Services Why Consider this Job Opportunity... - Salary up to $18.87 per hour - Up to 6% bonus eligibility - $2 per hour shift differential once on regular 4-day work schedule - Competitive compensation and performance-related bonuses - Health and wellness programs, student loan repayment, and tuition reimbursement - Opportunities for career advancement and growth within the organization What to Expect (Job Responsibilities): - Answer, process, and document a high volume of inbound calls efficiently - Provide world-class customer service by responding to inquiries, resolving issues, and fulfilling requests - Schedule appointments for examinees - Research, locate, and provide information to appropriate entities - Maintain ownership of calls and document all information in case management system What is Required (Qualifications): - High School diploma or equivalent (GED) - Minimum of 3 years call center/scheduling experience - Ability to work various shifts and cover multiple time zones - Ability to work as a team member and individual contributor - Ability to follow standardized process workflow daily How to Stand Out (Preferred Qualifications): - Previous healthcare call center experience - Ability to interact with all levels of staff - Proficient in relevant computer applications - Excellent data entry and typing skills At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!