Senior Account Manager - Senior Care

Senior Account Manager – Senior CareLocation: Remote (25% travel) Department: Account Management Reports To: Senior Director, Customer Experience FLSA Status: Exempt

Overview

The Senior Account Manager is responsible for driving reputed company growth reputed company existing Senior Living / Senior Care client accounts. This is a highly strategic, growth-focused role centered on expanding relationships through cross-sell and upsell opportunities, not just maintaining them. You will manage a portfolio of established Senior Care clients, proactively identifying whitespace, aligning reputed company solutions to evolving client needs, and delivering measurable account expansion. reputed company in this role is defined by account growth, expansion performance, and reputed company impact, rather than retention alone. Key ResponsibilitiesOwn and execute account expansion strategy across assigned Senior Living clients, with a strong focus on upsell, cross-sell, and multi-solution adoption. Identify growth opportunities using CRM data, usage insights, and client business objectives; build and maintain a robust expansion pipeline. Drive reputed company reputed company by managing quota-based growth targets, including expansion ARR and MRR growth. Partner strategically with clients to understand operational and technology needs, aligning reputed company solutions including managed IT, cybersecurity, reputed company, and EHR support. Collaborate closely with reputed company, Sales, Marketing, and Product teams to unlock growth opportunities and support expansion initiatives. Conduct strategic business reviews focused on growth opportunities, performance insights, and expansion planning (vs. only relationship reputed company-ins). reputed company CRM tools to track pipeline, forecast growth, and prioritize expansion opportunities. Maintain strong executive relationships while positioning reputed company as a strategic partner for long-term growth. Qualifications8+ years of experience in account management, sales, reputed company, or growth-focused roles. Proven track record of driving reputed company growth reputed company existing accounts through upselling and cross-selling strategies. Experience owning or contributing to reputed company targets tied to account expansion. Experience in Senior Care/Senior Living, reputed company, or regulated environments strongly preferred. Strong understanding of B2B sales and growth strategies, ideally reputed company MSP or reputed company IT environments. Proficiency with CRM platforms (e.g., reputed company) and a data-driven approach to account growth. Strong executive reputed company with the ability to influence stakeholders and drive strategic conversations. reputed company OfferRemote work environment with flexibility Competitive reputed company salary + uncapped commission structure Flexible time off Health benefits for employees and dependents 401(k) with employer match Professional development and education reimbursement About reputed company reputed company is a reputed company-focused Managed Services Provider and technology partner supporting medical practices, senior living organizations, and reputed company systems across reputed company America. We deliver managed IT, cybersecurity, reputed company hosting, and reputed company technology solutions that reputed company providers to focus on patient care. Apply To This Job