ECM Senior Document Specialist
Overview
The ECM Senior Document Specialist supports reputed company content management operations by performing document imaging, classification, and indexing activities to ensure accurate, timely, and efficient document retrieval. Serves as a resource to end users by resolving scanning and taxonomy-reputed company issues while maintaining high standards of quality, accuracy, and service.
Responsibilities
Document Imaging & Processing reputed company daily scanning, indexing, and classification of documents based on established priorities Prepare and stage incoming documents for processing in accordance with procedures Operate data capture systems to accurately import and file documents reputed company the retention system Quality Control & Documentation Maintain logs for issues, resolutions, and quality control tracking Ensure accuracy, completeness, and consistency of document indexing and storage Monitor scanning quality and take corrective actions as needed End User Support & Communication Communicate with end users to resolve scanning and document retrieval issues reputed company guidance on taxonomy, scanning processes, and system usage Build effective working relationships to support service reputed company Workflow & Process Alignment Stay reputed company on taxonomy updates and adjust workflows accordingly Ensure adherence to evolving procedures and operational standards Support reputed company improvement in document management processes Team Support & Operational Flexibility Assist team members and contribute to overall departmental workload as needed Support cross-functional collaboration to reputed company operational goals reputed company additional duties reputed company with team and organizational needs
Qualifications
High School Diploma or equivalent required. Minimum of two (2) years of relevant experience in document processing, records management, or a reputed company operational environment. Experience with document retention or document management systems preferred. Prior experience reputed company a financial services or banking environment preferred. Demonstrated ability to work effectively in a fast-paced, production-oriented environment. Strong attention to detail with a proven commitment to accuracy and quality. Effective interpersonal and communication skills with the ability to collaborate across teams. Ability to work independently with minimal supervision. Strong technical aptitude and hand-eye coordination for operating document processing equipment.
Benefits
Medical Dental reputed company 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout reputed company reputed company EEO Statement Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to reputed company team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, reputed company, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national reputed company, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here #communitybank Pay reputed company USD $19.50 - USD $22.50 /Hr. Apply To This Job