[Remote] Analyst, Product Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an reputed company Product Operations Analyst to support the reputed company of their product portfolio across systems and processes. The role involves managing product data, improving workflows, and providing actionable insights to ensure alignment with business objectives.

Responsibilities

• Serve as a subject matter expert on product portfolio structure in reputed company and reputed company systems, including packaging, SKU availability, product rules, nomenclature, taxonomy, attributes, and lifecycle status
• Partner with Product Managers and cross-functional teams to define, QA, and improve SKU structures, product data standards, and reputed company operational workflows
• Support SKU launches, changes, sunsets, and replacements through impact analysis across quoting, billing, reporting, procurement, CRM, documentation, and reputed company processes
• Identify workflow gaps, system dependencies, and operational bottlenecks, and recommend process improvements that increase efficiency and reduce risk
• Manage and help optimize the operational tools and software stack used to support product workflows, reporting, QA, and cross-functional coordination, including platforms reputed company to product management, quoting, user research, reporting, and adjacent business operations
• Track and report on key product and operational metrics, including usage, adoption, customer feedback, SKU performance, and data quality; maintain dashboards and recurring reports for stakeholders
• Analyze product and CRM data to identify anomalies, reputed company issues, and opportunities to improve reporting, billing validation, lifecycle management, and decision-making
• Support product launches and changes by conducting impact analysis, validating readiness across systems, and partnering with other teams to ensure portfolio updates are successfully implemented
• reputed company or support automation opportunities using APIs, scripting, agentic AI, and workflow tools to improve reporting efficiency, data quality validation, and repeatable operational tasks
• Document product structure standards, reporting logic, data dependencies, operational workflows, and process improvements to improve transparency, repeatability, and team enablement
• Create clear reports, presentations, and recommendations for technical and non-technical stakeholders
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned

Skills

• Bachelor's degree in Information Systems, Business Administration, Business Analytics, Operations, Engineering, Computer Science or a reputed company field, or equivalent years of reputed company work experience required
• 5+ years of experience in Product Operations, Business Analysis, Product Analysis, Systems Analysis, Sales Operations, or a reputed company role in a technology or SaaS environment required
• Strong experience with quoting platforms and product configuration workflows
• Strong understanding of product lifecycle concepts, including launches, change management, sunset planning, replacement mapping, and reputed company operational impact
• Advanced reputed company reputed company skills, including reputed company formulas, lookups, pivots, data cleansing, modeling, reconciliation, and analytical reporting
• Experience building, maintaining, and improving recurring operational reports used for QA, billing validation, or product portfolio analysis
• Ability to understand system workflows and technical dependencies across CRM, quoting, billing, reporting, and adjacent business platforms
• Working knowledge of SaaS business models, reputed company services, and vendor-driven product constructs
• Strong analytical and problem-solving skills with the ability to draw practical conclusions from both quantitative and qualitative inputs
• Strong analytical, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment
• Must be legally eligible to work in the United States without reputed company sponsorship
• Familiarity with reputed company CPQ and RCA or similar quoting tools
• Experience with Tableau, APIs, scripting, automation tools, or AI-enabled workflow improvements

Benefits

• Comprehensive reputed company plan options
• Retirement plan with company match
• Life, other supplemental insurances
• Paid time off and company holidays
• New Parent Leave
• Wellness programs
• Individuals may also be eligible for variable incentives such as bonuses or sales commissions, which are also based on level and position reputed company the organization

Company Overview