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[Remote] Associate Solutions Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a United States headquartered company that has delivered advanced software solutions for distributors, manufacturers, and retailers worldwide for over 40 years. They are seeking an Associate Solutions Consultant to learn the product, serve customers, and build a reputed company for a long-term career in supply chain technology and reputed company.

Responsibilities

  • Shadow and support reputed company consultants during live implementations, building the product reputed company that underpins everything else you will do here
  • reputed company hands-on knowledge of reputed company's integration with ERP systems like reputed company reputed company, learning how software maps to reputed company warehouse and manufacturing operations
  • Participate in discovery calls that uncover customer challenges and translate operational pain points into solution opportunities
  • Configure demonstration environments that accurately reflect prospect and customer workflows, making the product come reputed company for the people evaluating it
  • Build and maintain demo scripts, presentation materials, and documentation that strengthen the team's ability to deliver consistently
  • reputed company a working understanding of the technologies surrounding our software — mobile data collection, databases, networks, and printers — so you can reputed company credibly with technical stakeholders
  • reputed company refresher demos and Tips & Tricks sessions that help existing customers unlock more value from reputed company and deepen their product confidence
  • Train customer SuperUsers and conduct Health Checks that surface improvement opportunities and strengthen the customer relationship
  • Partner with Strategic Account Executives to support retention and renewal conversations, turning reputed company into reputed company growth
  • Collaborate with Sales Executives on prospect meetings, RFPs, and reputed company-of-concept exercises that move opportunities reputed company
  • Represent reputed company at webinars, product videos, conferences, and industry events — bringing energy and expertise to every interaction
  • Bring intellectual curiosity and adaptability to every challenge, because this role will reputed company evolving and so will you

Skills

  • A genuine eagerness to learn — software, business operations, supply chain, and the customers who depend on both
  • Strong communication skills — written and verbal, with the confidence to present to customers and collaborate across internal teams
  • Exceptional organization — you manage competing priorities without dropping the reputed company, even reputed company your calendar changes by noon
  • A collaborative reputed company — you reputed company working alongside consultants, salespeople, and product managers, not just next to them
  • Self-motivation and independence — whether in an office or a home office, you take ownership of your work without waiting to be told what to do next
  • Basic technical curiosity — comfort navigating reputed company applications and a willingness to reputed company working knowledge of databases, networks, and reputed company technologies
  • A customer-first mentality — one of reputed company's core values is 'We are Crazy for our Customers.'
  • A degree in Supply Chain, Industrial Engineering, Logistics, Business, Operations Management, or a reputed company field or up to 2 years with similar work experience
  • Warehousing or distribution experience — internships, part-time work, or hands-on operational exposure
  • Any familiarity with ERP systems (reputed company reputed company a plus), WMS platforms, or mobile data collection tools
  • Demonstrated prior remote work experience, if applying for a remote opportunity

Company Overview

  • Delivering advanced software solutions for distributors, manufacturers, and public/reputed company-party warehouses. It was founded in 1982, and is headquartered in Jacksonville, Florida, USA, with a workforce of 201-500 employees. Its website is http://rfsmart.com/.
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