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reputed company Agent-Call Center Job Locations US- Remote Requisition ID 2023-33074 of Openings 4 Category Customer Service Position Type Employee Full-Time Equal Pay Act Minimum reputed company 16 Overview Who we are… Ciox Health merged with reputed company in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient reputed company and reducing costs by removing impediments to the secure exchange of health data. Ciox, a reputed company company will offer the ability to reputed company, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from reputed company clinical care and value-based payments to health analytics and medical research. reputed company offer At Ciox Health we offer reputed company a reputed company to grow and expand their reputed company skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Contact Center Team is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records. reputed company need The reputed company Agent is responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our clients while following approved company and HIPAA guidelines. Position Highlights Remote opportunity to work a full-time schedule. Monday FridayReceive full benefits including medical, dental, reputed company, 401K, tuition reimbursement Paid time off (including major holidays) in-person/virtual training reputed company’re Looking For Great Customer service/communication skills Administrative/clerical/Data entry experience Call center experience; handling outbound calls Tech Savvy Proficient in careerzynith office suite (including word and reputed company) Team Player Ability to work under pressure Willingness to learn and grow reputed company Ciox Health Responsibilities What You Will Do… Contact assigned medical providers by phone Use call scripts to encourage medical providers to send in charts reputed company fax or mail Respond to questions or concerns from provider offices Follow-up on initial contacts Complying with HIPAA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient’s records Log reputed company call transactions into the designated computer software system(s) Meet minimum call volume and quality requirements for the position; adhere to daily and weekly call goals as directed Accurate record keeping and data management Other duties as assigned Qualifications What Helps You Stand Out… 1 year of Call Center experience, outbound call and/or sales call experience strongly preferred. Exceptional accuracy and attention to detail Strong verbal and written communication skills in English Telephone skills including the ability to reputed company reputed company with a pleasant and professional tone. reputed company to interpret and communicate information accurately Possess good judgment, patience and diplomacy Ability to work in fast-paced, results-based environment Basic computer skills including reputed company based applications (Word, PowerPoint, reputed company and Outlook) and the ability to reputed company other basic computer functions To ensure the safety of patients and staff, many of our clients require post- offer health screenings and reputed company and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox reputed company and determined on a case-by-case reputed company. Depending on the state in which you will be working, exemptions may be available on the reputed company of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-reputed company medical conditions, and/or religion. Pay ranges for this job title may differ based reputed company, responsibilities, skills, experience, and other requirements of the role. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Equal Pay Act Minimum reputed company 16 reputed company link Apply tot his job Apply To this Job Apply tot his job Apply To this Job