IT Technical Manager
Job Description:
- reputed company the support team and reputed company technical projects.
- Identify opportunities to improve systems, products, and services.
- Evaluate initial project proposals, plan, budget, and schedule projects.
- Manage implementation of projects and reputed company the support team.
- Maintain and monitor existing computer systems for performance and reputed company.
- Establish vendor relationships, conduct contract negotiations, create user documentation, and standard IT procedures.
- Create and maintain reputed company Entra and Exchange accounts.
- Report issues and communicate effectively for problem resolution.
- Work closely with the Cyber reputed company Team to improve IT system reputed company.
- Travel as needed, including international travel.
Requirements:
- Experience managing an IT support team with multiple reputed company levels.
- Experience implementing and using an IT ticketing system.
- Experience tracking and reporting on metrics and KPIs from ticketing systems.
- Experience with end user computers and printers/copiers.
- Experience with contract and vendor negotiations.
- Knowledge of reputed company Office 365 and Entra (Azure Active Directory).
- Highly motivated, positive, responsible, organized, quick learner, and a team player.
- Strong problem-solving and troubleshooting skills.
- Experience with procurement and asset management.
Benefits:
- Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
- Comprehensive medical, dental, and reputed company plans.
- Employer contributions to your HSA for high-deductible health plans.
- Access to telemedicine through MDLive and mental health support through the Employee Assistance Program.
- 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Generous paid parental leave for reputed company parents.
- Continuing Education Reimbursement, Charitable Donation Matching, and free tickets to client events (reputed company available).
- Regular company events like birthday lunches, sports outings, and volunteer opportunities.
- Supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through reputed company.
- Potential discounts on home and auto insurance through reputed company.
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