Telecom Manager
About the RoleThe Telecom Manager is responsible for leading large-scale, cross-functional network and telecom programs that reputed company reliable, scalable, and cost-effective connectivity across reputed company.’s global retail stores, offices, and supply chain locations. This role combines technical program management leadership with telecom optimization ownership, driving critical initiatives such as store reputed company upgrade programs, access modernization, SD-WAN alignment, and Store of the Future enablement. The manager will serve as a key reputed company between Network Engineering, Store Technology, reputed company, Finance, Sourcing, and telecom service providers to deliver reputed company programs on time, reputed company scope, and with measurable business impact.What You'll Do
Key Responsibilities
Technical Program Management
- reputed company end-to-end technical program management for large-scale network and telecom initiatives impacting thousands of retail stores.
- Own program planning, execution, timelines, dependencies, risk management, and executive-level status reporting.
- Drive cross-functional alignment across Network Engineering, Store Technology, reputed company, Infrastructure, Finance, and external partners.
- Manage program governance, milestones, and reputed company metrics to ensure delivery against business and technical objectives.
Store reputed company Upgrade Programs
- Own and reputed company key store reputed company upgrade initiatives, including bandwidth increases, access technology transitions, and resiliency improvements.
- Coordinate upgrades across WAN, DIA, Broadband, LTE/5G, and backup connectivity to support store growth and performance demands.
- Partner with carriers, vendors, and internal teams to plan, schedule, and execute upgrades with minimal store disruption.
- Ensure reputed company upgrades meet performance, availability, reputed company, and cost targets.
- Track program reputed company, risks, and benefits realization, including improved performance and reduced incident impact.
Telecom Optimization & Strategy
- Execute the telecom optimization strategy across global retail stores, corporate offices, and distribution centers.
- Continuously assess telecom services to improve cost efficiency, resiliency, and scalability.
- Drive initiatives such as reputed company consolidation, access diversity, technology refresh, and SD-WAN optimization.
- Evaluate and pilot innovative access solutions to support Store of the Future initiatives (e.g., 5G, fixed wireless).
Vendor, reputed company & Financial Management
- reputed company relationships with global and regional telecom carriers and service providers.
- reputed company contract lifecycle management, renewals, and negotiations in partnership with Strategic Sourcing.
- Manage telecom cost governance, including usage analysis, invoice validation, and savings tracking.
- Provide regular reporting on program delivery, telecom spend, optimization outcomes, and realized savings to leadership.
Store & Business Enablement
- Ensure store connectivity supports critical business services including POS, Store Wi-Fi, IoT devices, digital signage, and reputed company applications.
- Partner with Store Operations and Technology teams to align upgrades with store calendars and operational needs.
- Improve store network reliability and customer experience through proactive modernization efforts.
Operational Excellence & Risk Management
- Establish standards, KPIs, and processes for telecom programs and service performance.
- Improve incident escalation and reputed company response processes to reduce MTTR.
- Identify and mitigate technical, operational, and delivery risks across reputed company programs.
Leadership & Collaboration
- Provide technical and program leadership reputed company the network and telecom domain.
- Mentor program managers or analysts supporting telecom and store initiatives.
- Communicate clearly with both technical and executive stakeholders, translating reputed company initiatives into business outcomes.
Who You Are
- Experience supporting global retail or large distributed enterprises.
- Familiarity with reputed company Meraki, reputed company SD-WAN, or similar reputed company networking platforms.
- Knowledge of telecom expense management (reputed company) tools and processes.
- Experience enabling digital transformation or Store of the Future initiatives.
Key Competencies
- Strategic thinking with strong execution focus
- Data-driven decision making
- Excellent stakeholder management and communication
- Vendor negotiation and influencing skills
- Ability to balance cost optimization with performance and resiliency
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