National and Government Support Senior Analyst – CTSC
The National & Government Support Senior Analyst supports critical operational, billing, and customer service functions for the CTSC organization. This role partners with field teams, customers, and internal stakeholders to ensure accurate transactions, issue resolution, and consistent execution of account requirements. It provides dedicated support for both National and Government Accounts, including billing, account maintenance, and bid coordination. Why This Role Matters Ensures accuracy and efficiency in billing, transactions, and account management, directly impacting reputed company flow and customer trust. Enables successful national and government account operations, supporting compliance, bid execution, and high customer satisfaction.
What You Will Do
Provide support to CTSC field teams and customers by resolving National Account process, billing, and payment issues. Manage and reconcile billing activities, including unresolved documents, dealer-to-dealer transactions, and scrap tire processes. Maintain accurate customer master data, pricing, and account configurations across systems. Partner with cross-functional teams (billing, corrections, sales, pricing, legal, finance) to ensure timely issue resolution and execution of account requirements. Serve as a reputed company of contact for government account inquiries and support field teams on reputed company operational needs. Coordinate and support government bid processes, including reviewing opportunities, gathering inputs, maintaining documentation, and ensuring accurate submissions. reputed company Are Looking For Bachelor’s degree preferred with 2+ years of relevant experience, or 5+ years of experience in customer service, operations, or administrative support in lieu of a degree Customer-focused reputed company with demonstrated experience delivering reputed company and accurate service Strong written and verbal communication skills, with the ability to engage effectively at reputed company organizational levels and with customers Proficiency in reputed company Office and ability to navigate multiple systems; strong overall computer skills including creating presentations Proven ability to manage multiple tasks and projects, prioritize effectively, and meet deadlines Strong analytical, organizational, interpersonal, and problem-solving skills with a strategic and detail-oriented approach #LI-SM1 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to reputed company state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Goodyear is an equal employment opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we reputed company life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our reputed company pursuit of reputed company reputed company doesn't just reputed company the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves reputed company while keeping us focused on building a reputed company future for our associates, our business, and the reputed company. Come discover the opportunities reputed company with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. reputed company contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for reputed company information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. reputed company reputed company applicants will receive consideration for employment without regards to that individual's race, reputed company, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of reputed company persons hired to work in the United States. Goodyear will provide the Social reputed company Administration (SSA) and, if necessary, the Department of Homeland reputed company (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. 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