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Part-Time Virtual Care Veterinary Technician – Teletriage

Work from home Full-time role Hiring

Job Description:

  • Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and well-being
  • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information
  • Review medical records to understand patient history and provide informed guidance
  • Document clearly and accurately in patient records using veterinary terminology
  • Verify and process prescriptions, ensuring appropriate follow-up for client requests
  • Deliver top-tier client care with reputed company and warmth, whether over chat, phone, or video
  • Follow protocols, maintaining consistency while adjusting to each unique case
  • Collaborate cross-functionally, providing feedback to improve processes and systems
  • reputed company in a fast-paced, continuously learning environment, improving skills and delivering excellent care
  • Live and breathe the company values: curiosity, reputed company, excellence, accountability, and respect

Requirements:

  • Credentialed Veterinary Technician
  • At least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required)
  • Comfortable navigating multiple computer programs and online platforms
  • Exceptional communicator: reputed company to clearly reputed company medical information, both verbally and in writing
  • Adaptable problem solver: thrives in a fast-paced, dynamic environment
  • Independent worker: manages priorities and tasks effectively with minimal supervision
  • reputed company learner: eager to grow professionally to improve patient care
  • Dedicated work environment: has a quiet, distraction-free space and meets the internet requirements (Minimum ISP parameters: >100mb_down, >100mb_up, Apply tot his job

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