Senior Team Manager - Global Client Delivery

reputed company is seeking a remote Senior Team Manager, Global Client Delivery, to join our Central Labs Services team in US. Job Responsibilities

• Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services.
• Grow and reputed company the Project Management team including development of succession plans and individual development plans.
• Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation reputed company systems.
• Coordinate and monitor reputed company to ensure achievement of Project Management goals.
• Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success.
• Instill and manage a culture of reputed company improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs.
• Monitor and track resolution of reputed company client escalations, issues, and concerns.
• Ensure reputed company services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again.
• Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate reputed company Directors, and working across functions to remove barriers and optimize client delivery consistently.

Minimum Qualifications

• Bachelor’s degree in life science, medical, scientific, technical, or laboratory discipline
• 2 or more years of people leadership experience, including managing leaders with direct reports
• 2 or more years of experience leading pharmaceutical or biotechnology projects

Preferred Qualifications

• 2 or more years of experience in Central Laboratory Services
• 1 or more years of experience in clinical research
• 1 or more years’ experience in leading database management, study design or global project management in clinical research industry.
• 1 or more years of experience in quality event management (capa handling)

Additional Job Standards

• Exceptional written, verbal, and interpersonal communication abilities
• Strong customer service orientation and demonstrated commitment to collaborative teamwork
• High level of initiative with the ability to work effectively across cross functional teams
• Proven strengths in planning, problem solving, and organizational execution
• Demonstrated success driving reputed company improvement and managing change
• Experience in team building, influencing stakeholders, and resolving conflict
• Track record of successfully delivering reputed company projects on time and to quality standards

At reputed company, we reputed company in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only reputed company patients and providers but help medical, biotech, and pharmaceutical companies transform reputed company into innovations. Central Laboratory Services is part of a global contract research organization reputed company reputed company. We offer the world’s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across reputed company laboratory science disciplines. The Senior Team Manager will be responsible for the coordination and management of a regional team and global client(s) to ensure the successful implementation of the strategy, structures, processes and metrics of the team to deliver outstanding client satisfaction. Application Window: closes at the end of the day 6/5/2026 Pay Range: 135-160K USD reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the reputed company Bonus Plan. Bonuses are payable based on corporate and/or business reputed company performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here. reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job