Hybrid Medical Records & Data Entry Project Associate – Health Information Management, Revenue Recovery & Clinical Support (West Hempstead, Hybrid)

About arenaflex – Pioneering Health Information Management

arenaflex is a forward‑thinking leader in Health Information Management (HIM) and Revenue Integrity services. With a reputation built on precision, compliance, and innovative solutions, arenaflex partners with hospitals, clinics, and health systems across the nation to ensure that every patient encounter is accurately documented and every reimbursement opportunity is fully realized. Our mission is to empower healthcare providers with the data, analytics, and expertise they need to thrive in an increasingly complex reimbursement landscape. As part of our expanding Revenue Recovery Department, we are looking for a meticulous, detail‑oriented professional who thrives on numbers, excels in Excel, and enjoys collaborating with a dynamic team of registered nurses, coding specialists, and billing experts.

Why This Role Matters

The Hybrid Medical Records & Data Entry Project Associate position is a cornerstone of our revenue recovery initiatives. In this role, you will be the bridge between raw clinical data and actionable financial insight. By retrieving, processing, and validating patient records, you help ensure that our clients receive the full reimbursement they are entitled to—directly impacting the financial health of healthcare organizations and, ultimately, the quality of patient care. This is a full‑time, hybrid opportunity based in West Hempstead, offering a balanced mix of remote work and on‑site collaboration (approximately two to three days per week in the office).

Key Responsibilities

• Medical Record Retrieval: Access and extract patient medical records from a variety of hospital information systems, ensuring completeness and accuracy.
• Itemized Billing Preparation: Generate detailed patient bills in formats required for internal reviews and external audits, adhering to regulatory standards.
• Data Extraction & Entry: Accurately input critical data into hospital patient accounting systems, maintaining data integrity across multiple platforms.
• Provider Communication: Conduct professional phone outreach to post‑acute care facilities to gather missing information, clarify billing details, and resolve discrepancies.
• Report Generation: Create, run, and distribute regular reports that track recovery progress, identify trends, and support decision‑making for the recovery team.
• Information Gathering Support: Assist the recovery team with ad‑hoc data collection, research, and documentation tasks as needed.
• Scanning & Indexing: Digitally scan, index, and organize documents to ensure quick retrieval and compliance with record‑keeping policies.
• Collaboration & Continuous Improvement: Work closely with nurses, coders, and billing professionals to refine processes, share insights, and contribute to a culture of excellence.

Essential Qualifications

• High school diploma or equivalent; associate’s degree in health information management, business administration, or a related field is preferred.
• Minimum of 1–2 years of experience in medical record handling, data entry, or health‑care administrative support.
• Proficiency with Microsoft Excel, including formulas, pivot tables, and data visualization tools.
• Strong analytical mindset with the ability to spot inconsistencies and resolve data gaps quickly.
• Excellent written and verbal communication skills; professional phone etiquette is essential.
• Demonstrated ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Familiarity with electronic health record (EHR) systems and hospital billing platforms is a strong advantage.
• Commitment to confidentiality and compliance with HIPAA and other healthcare privacy regulations.

Preferred Qualifications & Skills

• Certification such as Certified Coding Associate (CCA) or Certified Health Information Technician (CHIT).
• Experience working in a revenue integrity or recovery department within a healthcare setting.
• Knowledge of ICD‑10, CPT, and HCPCS coding conventions.
• Advanced Excel capabilities, including macros or VBA scripting.
• Ability to quickly learn and navigate multiple hospital information systems.
• Strong problem‑solving skills and a proactive approach to identifying process improvements.
• Team‑player attitude with a willingness to share knowledge and mentor junior staff.

Core Competencies for Success

• Attention to Detail: Precision in data entry and record handling to avoid costly errors.
• Organizational Skills: Efficiently manage large volumes of records and prioritize tasks.
• Technical Acumen: Comfort with digital tools, databases, and emerging HIM technologies.
• Communication: Clear, courteous interaction with healthcare providers and internal teams.
• Integrity: Uphold the highest standards of confidentiality and ethical conduct.
• Adaptability: Thrive in a hybrid work environment and adjust to evolving project demands.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Project Associate, you will have access to:

• Structured training programs on advanced HIM concepts, coding updates, and revenue cycle management.
• Mentorship from seasoned registered nurses, certified coders, and billing experts.
• Opportunities to pursue industry certifications (e.g., CCA, CHIT, RHIA) with company‑sponsored exam fees.
• Cross‑functional projects that broaden your exposure to analytics, compliance, and strategic planning.
• A clear career pathway toward roles such as Revenue Recovery Analyst, HIM Specialist, or Project Manager within arenaflex.

Work Environment & Culture at arenaflex

At arenaflex, we foster a collaborative, inclusive, and innovative workplace. Our West Hempstead office features a modern, open‑plan layout designed to encourage teamwork while providing quiet zones for focused work. The hybrid model offers flexibility, allowing you to balance remote productivity with in‑person collaboration. We celebrate diversity, encourage continuous learning, and recognize achievements through regular performance awards, team‑building events, and a supportive leadership team that values employee input.

Compensation, Perks & Benefits

While specific salary details will be discussed during the interview process, candidates can expect a competitive compensation package that reflects experience and expertise. arenaflex offers a comprehensive benefits suite, including:

• Health, dental, and vision insurance with multiple plan options.
• Retirement savings plan with company matching contributions.
• Paid time off, holidays, and flexible scheduling to support work‑life balance.
• Remote work stipend for home office setup and internet expenses.
• Professional development allowance for courses, conferences, and certifications.
• Employee assistance program (EAP) for mental health and wellness support.
• Well‑equipped break rooms, on‑site fitness facilities, and occasional catered lunches.

How to Apply

If you are a data‑driven, detail‑oriented professional eager to make a tangible impact on healthcare revenue and patient care, arenaflex wants to hear from you. Join a team where your analytical skills are celebrated, your growth is nurtured, and your contributions directly influence the financial health of medical institutions.

Apply Job!

Closing Statement

Take the next step in your career with arenaflex—where precision meets purpose. Submit your application today and become an integral part of a mission‑driven organization that values expertise, collaboration, and continuous improvement.