[Remote] Technical Implementation Project Manager

Note: The job is a remote job and is open to candidates in USA. Robert Half is partnering with a growing, product-focused software company to hire a Technical Implementation Project Manager to lead client onboarding and drive successful SaaS deployments. This role is highly client-facing, where the manager will own multiple implementations simultaneously, ensuring a seamless and successful rollout for clients.

Responsibilities

• Lead end-to-end SaaS implementations for new clients
• Manage multiple client projects simultaneously with clear timelines and deliverables
• Conduct frequent live client sessions (Zoom/Teams) to drive progress and alignment
• Translate business requirements into technical configurations
• Partner with internal teams (Engineering, Product, Support) to resolve issues
• Track risks, dependencies, and project milestones
• Deliver a high-touch, “white glove” client experience
• Drive adoption and ensure a smooth transition to post-implementation support

Skills

• 5+ years of experience in Implementation, Project Management, or Client Success
• Experience implementing SaaS or enterprise software solutions
• Strong client-facing communication skills with comfort leading frequent video calls
• Ability to manage multiple projects in a fast-paced environment
• Solid understanding of technical concepts (APIs, integrations, data workflows is a plus)
• Highly organized with strong attention to detail
• Comfortable working fully remote and independently
• Experience with project management tools (Jira, Asana, Smartsheet, etc.)
• Background in software, data, or platform implementations
• Certifications (PMP, Agile, Scrum, etc.)

Benefits

• Full medical, dental & vision
• Fully remote with a flexible work environment

Company Overview

Company H1B Sponsorship