[Remote] EPIC HB CLAIMS SOLUTIONS ANALYST- INSTALL

Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit leader in health care innovation, committed to expanding patient access and improving health in underserved communities. They are seeking an Epic HB Claims Solutions Analyst to resolve complex technical issues, optimize processes, and align technical strategies with business objectives while collaborating with various stakeholders.

Responsibilities

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction
• Collaborate across departments to support project implementations and address member maintenance issues
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams
• Skill development and competency growth in technical design, analysis, and system enhancements
• Other duties as assigned

Skills

• Must have certification/proficiency in one of the following: Epic HB Claims, and the ideal candidate will have certification or proficiency in both HB and HB Claims, both are highly desired
• The ideal candidate will have at least 5 years of experience as an Epic Resolute HB/HB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic HB Claims build
• Strong communication skills – able to communicate with both application and technical team members, as well as end users
• Consistently acts with integrity and accountability
• Process and detail-oriented, with a strong focus on data-driven decision making
• Proactive, self-motivated, and solution oriented
• Ability to travel up to 20% to support Go Lives on site nationally
• Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment

Benefits

• We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement.
• This position includes a 5% pay differential to acknowledge the travel requirements associated with this role.
• We offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers
• COVID-19 Vaccination Requirement: To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

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