[Remote] Sr. Analyst, Sales Operations

Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. They are seeking a Senior Sales Operations Analyst to drive operational projects and support the enterprise sales team in achieving their goals.

Responsibilities

• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end
• Own enforcement of sales processes and policies and proactively recommend ways to raise the standard for on-time, high-quality work across the team and function
• Work within the Sales Operations team to devise and implement new solutions that solve complex project-level issues which may involve improvements and UAT for various tools used by the organization such as Salesforce and Zendesk
• Understand how your workstreams and broader projects align with Samsara’s overall corporate goals. Proactively prioritize work across your own workstreams and coordinate efforts with other stakeholders
• Understand core KPIs and recommend additional or adjustments to key performance indicators when appropriate, building on current feedback mechanisms
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally

Skills

• Bachelor's Degree
• 4+ years of proven experience in Sales Support, Sales Operations, or an equivalent analytical/operational role
• Demonstrated ability to own project objectives and milestones with minimal guidance
• Strong strategic and analytical skills, with an ability to deliver clear work-back plans for successfully completing workstreams
• A high degree of ownership and accountability, with a track record of identifying and resolving project-level issues
• Ability to prioritize work effectively across multiple workstreams and understand their fit within broader corporate goals
• Experience working with CRM platforms (e.g., Salesforce)
• Strong written and verbal communication skills
• 3-4+ years of previous Sales Support, or equivalent, experience
• 3-4+ years working with Salesforce

Benefits

• Performance-based bonus/variable pay
• Equity (for eligible roles)
• A flexible, employee-led remote model
• A professional development stipend
• Comprehensive health and parental leave plans

Company Overview