Senior Sales Director – Customer Remediation Solutions for Financial Services (Hybrid, Enterprise Risk Focus)

Why arenaflex?

arenaflex is a global leader in technology‑enabled financial services solutions. Our mission is to empower institutions to navigate complex regulatory landscapes, protect client assets, and deliver seamless experiences. With a culture built on collaboration, innovation, and continuous learning, arenaflex offers a platform where ambitious professionals can shape the future of risk management while advancing their own careers.

About the Role

We are seeking a dynamic Sales Director to own the end‑to‑end sales cycle for our flagship Customer Remediation Solution. This solution helps banks, broker‑dealers, and other financial services firms remediate legacy client data issues, meet regulatory expectations, and restore confidence with their customers. The role is hybrid—based out of an arenaflex office with the flexibility to work remotely—and reports to the Vice President of Enterprise Sales.

Key Responsibilities

• Lead Generation & Pipeline Development: Leverage existing senior‑level relationships, conduct targeted outreach, and represent arenaflex at industry events to create a robust pipeline of qualified opportunities across the United States.
• Full‑Cycle Sales Management: Own every stage from prospect qualification, executive presentations, and solution design to proposal development, contract negotiation, and final close. Coordinate closely with Product, Legal, Finance, and Delivery teams to ensure a seamless experience for the client.
• Strategic Account Planning: Build and execute account plans that align with arenaflex’s growth objectives, tracking progress against quarterly and annual revenue targets.
• Thought Leadership & Education: Develop and deliver compelling presentations, whitepapers, and workshops that educate internal sales teams and external prospects on the value of customer remediation.
• RFI/RFP Management: Lead the response process for Requests for Information and Proposals, ensuring compliance, clarity, and competitive positioning.
• Cross‑Functional Collaboration: Partner with Marketing, Product Management, and Customer Success to surface market insights, refine messaging, and drive cross‑selling opportunities.
• Industry Visibility: Attend and speak at trade shows, conferences, and webinars to elevate arenaflex’s brand, expand the professional network, and stay ahead of emerging risk trends.
• Travel & Client Engagement: Travel frequently to client sites and prospect meetings to build trust, conduct demos, and close deals.

Essential Qualifications

• 5–10+ years of proven enterprise sales experience, preferably within the financial services risk or compliance space.
• Deep network of senior‑level contacts (including C‑suite) in risk, compliance, and operations functions of banks, broker‑dealers, and asset managers.
• Demonstrated ability to exceed sales quotas consistently, both individually and as part of a collaborative team.
• Exceptional presentation, negotiation, and storytelling skills, with a track record of closing multi‑million‑dollar contracts.
• Consultative selling style—able to diagnose complex client challenges and articulate tailored remediation solutions.
• Strong organizational and analytical abilities; comfortable developing business cases, ROI analyses, and executive‑level decks.
• Proficiency with CRM platforms (e.g., Salesforce), Microsoft Office Suite (Excel, Word, PowerPoint), and modern sales enablement tools.
• Self‑motivated, detail‑oriented, and capable of thriving in a hybrid work environment with minimal supervision.
• Willingness to travel regularly (approximately 40–50% of the time) to meet clients and attend industry events.

Preferred Qualifications & Additional Skills

• Experience selling risk‑mitigation or remediation software solutions to regulated financial institutions.
• Knowledge of SEC, FINRA, and other regulatory frameworks governing client data remediation.
• Prior exposure to complex contract negotiations involving legal, compliance, and finance stakeholders.
• Ability to mentor junior sales colleagues and contribute to the development of a high‑performing sales culture.
• Multilingual capabilities or experience working with cross‑border financial firms.

Core Competencies for Success

• Strategic Thinking: Anticipate market shifts, identify emerging risk trends, and position arenaflex as the go‑to partner for remediation.
• Relationship Building: Cultivate trust with senior executives, understand their strategic priorities, and become a trusted advisor.
• Collaboration: Work fluidly with product, legal, finance, and delivery teams to deliver a unified value proposition.
• Resilience & Adaptability: Navigate long sales cycles, handle objections, and pivot strategies as needed.
• Data‑Driven Decision Making: Leverage analytics to forecast pipeline health, measure performance, and refine tactics.

Career Growth & Learning Opportunities

arenaflex invests heavily in professional development. As a Sales Director, you will have access to:

• Executive mentorship programs that pair you with senior leaders across the organization.
• Continuous training on emerging regulatory changes, advanced sales methodologies, and product innovations.
• Opportunities to transition into broader leadership roles such as Regional Sales VP, Global Account Director, or Product Strategy leadership.
• Cross‑functional project assignments that broaden your expertise beyond sales, including product roadmap influence and go‑to‑market strategy.

Work Environment & Culture at arenaflex

Our “Connected Workplace” model blends flexibility with accountability. Whether you are in the office collaborating on a whiteboard or working from home, you will be supported by:

• State‑of‑the‑art collaboration tools and a robust digital infrastructure.
• A culture that celebrates diversity, equity, and inclusion—ensuring every voice is heard and valued.
• Regular team‑building events, both virtual and in‑person, that foster genuine connections.
• Well‑being programs, including mental‑health resources, fitness subsidies, and flexible time‑off policies.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract top talent:

• Base Salary: $130,000 – $150,000 annually, commensurate with experience and market benchmarks.
• Performance Bonus: Annual incentive tied to individual and company performance.
• Equity Participation: Opportunity to earn stock options or restricted stock units.
• Health & Wellness: Medical, dental, vision, and life insurance with immediate coverage upon hire.
• Retirement Savings: 401(k) plan with company match.
• Family Support: Paid parental leave, adoption assistance, and flexible work schedules.
• Professional Development: Tuition reimbursement, certification funding, and access to industry conferences.
• Work‑Life Integration: Hybrid work model, generous paid time off, and a supportive remote‑work stipend.

Commitment to Diversity, Equity & Inclusion

arenaflex is dedicated to building a workforce that reflects the communities we serve. We provide equal employment opportunities to all applicants, regardless of race, color, religion, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic. Our inclusive culture ensures that every associate can bring their authentic self to work and thrive.

How to Apply

If you are ready to lead the charge in helping financial institutions remediate client data challenges and drive meaningful revenue growth, we want to hear from you. Click the link below to submit your application and begin your next career chapter with arenaflex.

Apply Job!

Join arenaflex and Shape the Future of Financial Risk Management

At arenaflex, your expertise will not only fuel your personal success but also empower the industry to protect investors, meet regulatory expectations, and deliver trustworthy services. Take the next step—apply today and become a catalyst for change.