Senior Director of Program Management
Job Description:
- Establish and lead the Program Management Office (PMO).
- Develop standards, governance, and reporting processes for enterprise initiatives.
- Build and maintain visibility into all significant cross-functional projects and programs.
- Ensure initiatives are aligned to company priorities and business objectives.
- Provide executive leadership with portfolio-level reporting and insights.
- Own the centralized intake process for strategic and cross-functional initiatives.
- Facilitate initiative review, prioritization, and resource planning.
- Assess organizational impact, dependencies, risks, and capacity requirements.
- Ensure initiatives have defined objectives, ownership, timelines, and expected outcomes.
- Identify competing priorities and recommend sequencing decisions.
- Coordinate initiatives spanning multiple departments and business functions.
- Ensure impacted stakeholders are identified and engaged throughout planning and execution.
- Monitor progress against milestones, deliverables, and commitments.
- Escalate risks, blockers, and dependency issues requiring executive intervention.
- Drive accountability and follow-through across workstreams.
- Maintain enterprise initiative dashboards and reporting.
- Provide regular updates to COO and other executive leadership on initiative progress, risks, and outcomes.
- Support Board reporting and strategic planning activities.
- Track initiative performance against expected business outcomes.
- Partner with COO to drive enterprise-wide operational improvement, strategic initiatives, and transformation efforts.
- Translate executive priorities into executable programs, workstream, and implementation plans.
- Support organizational effectiveness, process redesign, automation, scalability, and operational maturity initiatives.
- Identify cross-functional risks, dependencies, and opportunities for improvement.
- Track initiative outcomes and ensure expected business benefits are realized.
- Facilitate alignment across business functions while maintaining focus on enterprise priorities established by the COO.
- Drive accountability, execution discipline, and visibility across major company initiatives.
- Manage Project Managers and future PMO resources.
- Develop program management capabilities and best practices.
- Foster a culture of accountability, transparency, and execution excellence.
Requirements:
- 8+ years of program management, PMO, business operations, transformation, or operational leadership experience.
- 8+ years of experience leading complex cross-functional initiatives.
- Experience establishing or managing Project Management Office (PMO) functions
- Strong executive communication and stakeholder management skills
- Demonstrated ability to influence across functions without direct authority
- Experience managing Project Managers and program resources across multiple initiatives.
- Experience managing direct reports.
- Strong analytical, organizational, and problem-solving skills.
Benefits:
- Competitive Medical Health Plans, Low, Mid, High.
- Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible)
- Employer Paid Dental & Vision for Employee
- Employer Paid Life Insurance for Employee
- Employer Paid Long-term Disability for Employee
- Employer Paid Hospital Confinement for Employee ~ (If enrolled in Medical)
- + Voluntary Supplemental Insurance Coverage Options
- 15 days PTO & 7 Sick Days Annually
- 10 Fixed Paid Holidays Off Annually
- 401(k) Matching up to 3%
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