Quality Control Review Specialist

Be part of a team that's committed to making a difference. We believe in our work and our customers. Position Location Remote Type RemoteOffice Location (if not fully remote): n/a

Job Description

We are looking for a detail-oriented Quality Control Review Specialist to join our team. In this role, you will play a critical part in ensuring the integrity of our residential mortgage appraisals. You’ll be responsible for verifying that every report meets high standards of accuracy, follows investor guidelines, and complies with company policies. If you have a sharp eye for detail and enjoy problem-solving in a fast-paced environment, we’d love to hear from you. This is a 90-day contract position; further details regarding the scope and terms will be discussed during the interview process. What the Job Entails: Conduct comprehensive reviews of residential mortgage appraisals and subsequent revisions to ensure data integrity. Verify compliance with industry standards, investor guidelines, and internal company policies. Confirm appraiser eligibility for every report submitted, ensuring all requirements are met. Troubleshoot inaccuracies found within appraisals and work toward effective resolutions. Evaluate correction requests by analyzing their validity before coordinating with appraisers or clients. Maintain momentum on all appraisal orders, prioritizing timely completion and pipeline efficiency. Manage daily updates for investor eligibility and exclusionary tools. Support communication by assisting with the company-wide inbox, providing prompt and professional responses to inquiries. Collaborate and contribute by assisting with peer training and providing backup support to other departments as needed. What You'll Bring to the Table: 1+ years of experience in an appraisal or mortgage-related role. Demonstrated experience working in a fast-paced environment. Demonstrated experience managing relationships with internal and external partners. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive. Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings. We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at [email protected]. We can answer any questions and keep you updated on future opportunities. View our E-Verify and Right to Work notices HERE. Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us. Apply To This Job