[Remote] Account Manager (Commercial P&C)

Note: The job is a remote job and is open to candidates in USA. Arvor Insurance is a modern commercial P&C brokerage built on an AI-first foundation. They are seeking an Account Manager to support Account Executives in servicing middle-market commercial P&C accounts and to help prepare renewal materials while ensuring high-quality client service.

Responsibilities

• Support Account Executives in servicing middle-market commercial P&C accounts
• Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance
• Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes
• Apply knowledge to navigate complex coverage structures and negotiate with carriers
• Communicate with carriers to obtain quotes, endorsements, and other policy information
• Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards
• Participate in pilots of new tools and systems, providing feedback on usability and performance
• Collaborate with internal teams, including engineering and product, to help improve service workflows
• Demonstrate curiosity, reliability, and attention to detail in all aspects of work

Skills

• 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)
• Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)
• Proven success managing a book of complex accounts
• Strong communication and analytical skills
• Active, current P&C License (advanced designations a plus)
• Entrepreneurial mindset; comfortable in fast-moving environments

Company Overview