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[Remote] Staff Product Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. VSCO is a platform that equips photographers with tools and community to enhance their creative and professional endeavors. They are seeking a Staff Product Manager to modernize and scale VSCO Workspace, a CRM designed to assist photographers in managing the business aspects of their work, focusing on building AI-driven tools and workflows to enhance client relationships and business sustainability.

Responsibilities

  • Set the strategic direction and roadmap for Workspace, our photographer CRM solution
  • Be ruthless about scope and priority, even when flooded from multiple angles to add more to what’s already there
  • Actively uses AI tools to accelerate research, spec writing, data analysis, and decision-making
  • Build lightweight prototypes or automations using AI-assisted no-code tools to quickly specify and test hypotheses
  • Oversee delivery of innovative workflows and features that ensure successful outcomes for our users and the business
  • Regularly speak with existing and new customers to gather insights and inform direction
  • Guide and inspire cross-functional communication / storytell for buy-in
  • Collaborate with cross functional partners to ensure cohesion across the overall VSCO experience
  • Proactively assure progress with stakeholders

Skills

  • 7 -10 years as a full-time Product Manager with experience building modern CRM software
  • Expanded product-market fit for a complex product that made a difference for your customer and drove business growth
  • Experience transforming an existing product and can navigate legacy constraints and existing customers with ease and finesse
  • Have a point of view on which CRM workflows AI can replace vs which it should augment
  • A strong grasp of product strategy - You can define it, get buy-in from leadership, and motivate cross-functional teams to make that strategy a success
  • Experience identifying where AI creates genuine user value vs where it's a distraction
  • Superb spoken and written communication skills. You can digest a very complex product and problems and break them down to the entire company in easy to understand ways
  • You are a compelling storyteller
  • You move fast, have high level of personal ownership, and are a natural instigator
  • You're a strong partner to Engineers, Designers, and other cross-functional teammates – understanding when it's right to collaborate vs lead
  • You're a great prioritizer, have strong instincts when it comes to what matters, and have experience making tough but smart trade-offs. You care about outcomes and output
  • You thrive in fast-paced startup environments where being comfortable with ambiguity and being resourceful are critical skills
  • A deep understanding of the creator economy, photography, and/or creative tooling industries
  • Experience as a founder, or equivalent level of accountability

Benefits

  • Competitive Salary & Equity
  • Healthcare insurance, vision, dental insurance for employees and families
  • Flexible Time Off
  • Company-paid parental, medical and caregiver leave

Company Overview

  • VSCO is a community-driven platform that equips photographers to expand creatively and professionally. It was founded in 2011, and is headquartered in Oakland, California, USA, with a workforce of 51-200 employees. Its website is https://vsco.com.
  • Company H1B Sponsorship

  • VSCO® has a track record of offering H1B sponsorships, with 2 in 2023, 5 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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