[Remote] Senior Full Stack Engineer - Conversation Intelligence

Note: The job is a remote job and is open to candidates in USA. Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As a Senior Fullstack Engineer, you’ll play a key role in building and scaling the no-code platform that powers Cresta’s processing capabilities, enabling customers to unlock value from conversations quickly and flexibly.

Responsibilities

• Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform
• Build intuitive UI components and visual editors for configuring conversation logic and workflows
• Architect and implement backend services and APIs to power a dynamic no-code interface
• Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
• Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch
• Identify areas for performance improvements and scalability in both frontend and backend systems
• Ensure reliability, security, and maintainability across the full technology stack
• Participate in design discussions, code reviews, and continuous integration processes

Skills

• Proven experience as a Senior Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms
• Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs
• Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture
• Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus
• Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
• Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
• Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams
• Passion for building systems that simplify complex problems and empower users

Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Company Overview

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