[Remote] Senior Full Stack Engineer, CX Tools

Note: The job is a remote job and is open to candidates in USA. CookUnity is a pioneering platform that connects consumers with chefs, delivering millions of meals annually. They are seeking a Senior Full Stack Engineer to develop and enhance tools for the Customer Experience team, focusing on improving customer interactions and satisfaction.

Responsibilities

• Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives
• Iterating on new and existing features to improve user experience and performance
• Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies
• Improving the maturity of our technical stack with engineering best practices
• Being part of the code review process and helping to mentor other engineers
• Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues
• Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process
• Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7

Skills

• At least 3+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fields
• Strong understanding of interacting with and building backend REST APIs
• Strong knowledge of service-oriented architectures
• Ability to proactively identify opportunities to improve systems and processes
• Experience implementing and maintaining unit tests and end-to-end (e2e) tests
• Enjoy working in small teams within a fast-paced startup environment
• Excitement about the opportunity to grow into a leadership role as the company expands
• Fluency with AI engineering tools
• Advanced knowledge of AI within CX environments
• Knowledge of mobile app development, such as React Native

Benefits

• Get paid in USD
• Work remotely: design the life that you want
• Enjoy 15 days of vacation each year from the start date
• 16 fully paid Argentinean holidays
• Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider
• 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• Paid Family leave
• Compassionate Leave: 3-5 days each time the need arises
• Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.
• AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.
• Personalized English coach

Company Overview

Company H1B Sponsorship